Activation Planning Manager

Advocate Health•Charlotte, NC
•$55 - $82•Remote

About The Position

The Activation Planning Manager operationalizes new physical environments by working with Operations Improvement and project teams to create and test future-state workflows aligned with the intended vision, culture, technologies, best practices, and physical design. The role focuses on optimizing patient flows within and between departments, integrating care models, and improving communication, key workflows and processes, education and training, and standardization of the care environment. The manager partners across multidisciplinary teams, leads post-occupancy evaluations with department directors to identify lessons learned and measure performance benchmarks, and contributes to the system-wide Activation Planning process. Responsibilities include service-line improvements, product development, process-improvement strategies, knowledge-based development, quality-control measures, and customer-relations mechanisms and strategies. The role may also develop, monitor, and update policies and procedures for activation-planning projects across Advocate Aurora, and assist with internal professional-development programs and training related to clinical operations impacts on planning, design, and construction. This is a full-time, primarily remote position requiring travel to project assignments as needed. It is a first-shift role with 40 hours per week. The position operates in a normal office environment, and travel entails exposure to weather and road conditions. The incumbent operates all equipment necessary to perform the job and may be assigned other related duties.

Requirements

  • Bachelor’s degree in Business, Nursing, Building & Construction, or a related field.
  • Typically, seven years of experience in project management, consulting, planning, or nursing, with an emphasis in hospital planning.
  • Proficiency in Excel and word-processing software.
  • Good communication and analytical skills.
  • Ability to travel to project assignments as needed.
  • No licensure, registration, or certification is required.

Responsibilities

  • Operationalize new physical environments.
  • Collaborate with Operations Improvement and project teams to create and test future-state workflows consistent with the intended vision, culture, technologies, best practices, and physical design.
  • Optimize patient flows within and between departments, care-model integration, communication, key workflows and processes, education and training, and standardization of the care environment.
  • Work across multidisciplinary teams to ensure partnership and collaboration.
  • Manage post-occupancy evaluations with department directors to identify lessons learned and measure benchmarks for targeted performance.
  • Participate in structuring the system-wide Activation Planning process, with direct responsibility for aspects of service-line improvements, product development, process-improvement strategies, knowledge-based development, quality-control measures, and customer-relations mechanisms and strategies.
  • Develop, monitor, and update policies and procedures for activation-planning projects throughout Advocate Aurora, as assigned.
  • Assist with developing the department’s internal professional-development program and training, including clinical operations impacts on planning, design, and construction.
  • Perform other related duties as required.

Benefits

  • Paid time off programs.
  • Medical, dental, vision, life, and short- and long-term disability benefits.
  • Flexible Spending Accounts for eligible health-care and dependent-care expenses.
  • Adoption assistance and paid parental leave.
  • Defined-contribution retirement plans with employer match and other financial-wellness programs.
  • Educational Assistance Program.
  • Competitive compensation, premium pay for eligible positions, incentive pay for select positions, and opportunity for annual performance-based increases.
  • Career-development programs.
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