Activation Planning Manager

Advocate Health and Hospitals Corporation•Charlotte, NC

7d•Remote

About The Position

The Activation Planning Manager operationalizes new physical environments by working with Operations Improvement and project teams to create and test future-state workflows aligned with the intended vision, culture, technologies, best practices, and physical design. The role focuses on optimizing patient flow within and between departments, integrating care models, improving communication and key workflows, supporting education and training, and standardizing the care environment. The manager collaborates across multidisciplinary teams and manages post-occupancy evaluations with department directors to identify lessons learned and measure benchmarks against targeted performance. The role also helps structure the system-wide Activation Planning process and is directly responsible for assigned work involving service-line improvements, product development, process-improvement strategies, knowledge development, quality-control measures, and customer-relations mechanisms and strategies. As assigned, the manager develops, monitors, and updates policies and procedures for activation-planning projects throughout Advocate Aurora, and assists with the department’s internal professional-development program and training, including clinical operations impacts on planning, design, and construction. This is a full-time, first-shift position, primarily remote, with travel to project assignments as needed. The role requires travel and exposure to weather and road conditions, as well as work in a normal office environment and operation of all equipment necessary to perform the job.

Requirements

Bachelor’s degree in Business, Nursing, Building & Construction, or a related field.
Typically requires 7 years of experience in project management, consulting, planning, or nursing, with an emphasis in hospital planning.
Proficiency in Excel and word-processing software.
Good communication and analytical skills.
Ability to travel to project assignments.

Responsibilities

Work with Operations Improvement and project teams to create and test future-state workflows aligned with the intended vision, culture, technologies, best practices, and physical design.
Optimize patient flows within and between departments, care-model integration, communication, key workflows and processes, education and training, and standardization of the care environment.
Partner and collaborate across multidisciplinary teams.
Manage post-occupancy evaluations with department directors to identify lessons learned and measure benchmarks for targeted performance.
Participate in structuring the system-wide Activation Planning process.
Lead assigned aspects of service-line improvements, product development, process-improvement strategies, knowledge-based development, quality-control measures, and customer-relations mechanisms and strategies.
Develop, monitor, and update policies and procedures applicable to activation-planning projects throughout Advocate Aurora, as assigned.
Assist with development of the department’s internal professional-development program and training, including clinical operations impacts on planning, design, and construction.