Accounts Receivable Technician

Oregon Tool•Portland, OR

4d•Hybrid

About The Position

The Accounts Receivable Technician performs detailed Accounts Receivable functions in order to maintain accurate customer account records in support of the key functional areas of Accounting, Credit and Collections, Disputes Management, Customer Service, Sales Operations and Sales Management. This position helps to both maintain good customer relations and protect the value of our Account Receivable portfolio. This position performs Accounts Receivable functions for FLAG (Oregon Tool, Oregon Tool Distribution, LTD,) and CCF (ICS) business units. This includes domestic, Canadian and Export customer accounts.

Requirements

A high school diploma (required)
2+ years in A/R or a similar accounting environment
A solid working knowledge of GAAP as it applies to receivables, cash application, and customer balances.
Strong analytical, organizational, and problem-solving skills
Ability to prioritize workload, manage frequent interruptions, work independently with minimal supervision, and handle high-pressure situations with professionalism, tact, and integrity.
Effective communicator and collaborative team player
Able to clearly convey information to technical and non-technical audiences
Work successfully with globally dispersed teams
Take initiative, continuously learn
Leverage technology including Microsoft Office (Excel emphasized) and ERP systems such as SAP.

Nice To Haves

An associate degree or relevant coursework in Business, Finance, or Accounting preferred
Prior hands‑on experience may substitute for education.
Coursework or exposure to Credit principles is a plus.

Responsibilities

Execute daily cash application and reconciliation activities , including posting customer payments from multiple sources (lockbox, EFT, credit card, checks), preparing daily cash reports, maintaining daily cash logs, and ensuring cash GL accounts are balanced in accordance with internal controls and company policies.
Investigate and resolve payment discrepancies , including researching missing remittances, contacting customers for payment details, analyzing deductions or variances, assigning appropriate reason codes, clearing items to proper accounts, and routing residual items to Credit or Deduction teams as needed.
Support customer account maintenance and compliance , including processing credit card payments in accordance with PCI DSS requirements, reconciling credit card and EFT batches, setting up and maintaining electronic credit files, reviewing credit/debit memos, issuing customer statements, processing refunds, and managing unclaimed property due diligence.
Provide cross‑functional and customer support through timely communication and documentation , including monitoring departmental inboxes, responding to customer inquiries, notifying customers of correct payment instructions, supplying audit and invoice documentation, supporting Credit Analysts and Credit Management, and performing other duties as business needs require.

Benefits

Medical, Dental, and Vision Benefits available on day one (no waiting period)
401k matching (100% of first 3%, 50% of next 3% = 4.5% match on 6% contribution)
Retirement Savings Plus Plan
Earn up to 120 hours vacation during your first year of service
Paid holidays
One paid Community Involvement Day available per calendar year
Tuition reimbursement program
Global company with small company feel
Casual work attire
Complimentary snack and coffee/tea to keep you fueled
Onsite cafeteria offering a variety of convenient options
Onsite Physical Therapist
Onsite Fitness center
Public Transit access