Accounts Receivable Technician

BBE Expediting Ltd•Airport City, AB

1d•CA$0 - CA$60,000•Onsite

About The Position

As an Accounts Receivable Technician, you will play an important role in supporting BBE’s operations and customer commitments. This position requires sound judgment, attention to detail, and the ability to adapt as conditions change. You will work closely with internal teams, customers, and partners to ensure work is completed accurately, safely, and on time.

Requirements

Business Administration Certificate or Diploma, Accounting, or Business Management.
Minimum 2 years of full-cycle Accounts Payable experience.
Excellent written and verbal communication skills.
Experience with Microsoft Business Central.
Strong attention to detail and ability to multitask.
Must be able to balance different tasks and be able to pull apart a problem and work through it to resolve it.
Processional, customer service approach to vendor and staff relations.

Nice To Haves

Experience with MS Dynamics NAV is an asset.

Responsibilities

Generate and distribute customer invoices.
Verify invoice accuracy against contracts, purchase orders, and shipping documentation.
Process credit notes, adjustments, and write-offs as approved.
Maintain accurate account records.
Receive and apply customer payments (EFT, cheque, credit card, wire transfer).
Reconcile payments to outstanding invoices.
Investigate and resolve payment discrepancies.
Process deposits and prepare cash reports.
Monitor aging reports and identify overdue accounts.
Contact customers regarding outstanding balances by phone and email.
Negotiate payment arrangements when appropriate.
Escalate delinquent accounts according to company policy.
Maintain detailed collection notes.
Reconcile customer statements and ledgers.
Investigate billing discrepancies and unapplied cash.
Resolve customer inquiries related to invoices and payments.
Work cross-functionally with teams (sales and operations) to resolve disputes.
Prepare AR aging reports.
Track collection performance and overdue balances.
Assist with month-end and year-end activities.
Provide information for bad debt and allowance reporting.
Respond promptly to customer billing inquiries.
Maintain positive relationships with internal and external customers.
Coordinate with sales and operations teams to resolve issues.
Ensure compliance with company policies and accounting procedures.
Maintain confidentiality of financial information.
Support internal and external audits by providing requested documentation.
Other duties as assigned.