Accounts Receivable Technician

NorQuest College•Edmonton, AB

2d•CA$47,367 - CA$61,567•Hybrid

About The Position

NorQuesters are difference makers, and we're looking for someone who is dependable and can find ways forward ensuring our students and customers have a positive experience with their financial payment transactions by providing a high level of services through the operation and maintenance of the accuracy and integrity of accounts. Reporting to the Team Lead, Accounts Receivable, the Accounts Receivable Technician enforces policies and procedures regarding payment of student accounts and corporate accounts receivable, and recommends, implements, and enhances practices and policies used in the collection of accounts receivable funds while maintaining sound internal control procedures. The Accounts Receivable Technician must also create, recommend, and implement processes and specific communications regarding past due accounts and the collection of those accounts.

Requirements

Accounting Diploma.
3+ years' experience in accounts receivable, ideally in a large complex organization.
Experience with complex reconciliations and troubleshooting financial transactions.
Intermediate experience with the Microsoft Office suite of programs.

Nice To Haves

Experience with PeopleSoft or similar ERP systems is considered an asset.

Responsibilities

Processing of student and corporate invoices and payments, invoicing receivables, and reconciling funds received.
Conduct investigations and gather data on overdue accounts.
Negotiate fair repayment plans while prioritizing the maintenance of positive relationships with students, sponsors, and corporations.
Handle collection outreach for sponsored students and corporations with overdue balances., overseeing collection activities, reconciliations, and accounts receivable aging for third-party sponsors.
Monitor and coordinate actions to resolve overdue accounts of withdrawn students in collaboration with program areas in the Office of the Registrar.
Manage processes related to monitoring, warning, and initiation of non-payment drops for students.
Communicate with students, agency representatives, and businesses to address queries and issues regarding payments, invoices, and collections.
Perform thorough investigations for student refund accounts, exercising sound judgement before applying payments or completing refunds.
Analyze and monitor third-party contractual agreements and student sponsoring awards to ensure compliance with administrative restrictions and reporting requirements.
Ensure third-party funds are applied appropriately according to the funder's requests.
Oversee details of contracts, identify concerns regarding funding details and discrepancies, mediating between the program area and Office of the Registrar to ensure valid invoices and generated and revenues are not missed or duplicated.
Act as a liaison between Student Financial Services staff , vendors, and third-party student sponsoring agencies concerning financial accounting issues.
Advise students regarding late fees and payment plan issues, evaluating academic and financial plans throughout the student sponsored lifecycle, documenting all interactions or communications regarding funding resources or agreements from the sponsors.
Perform balance sheet account reconciliations, bookstore account reconciliations, and analyze overpayments in corporate accounts to verify proper handling and accountability of contributor funds.
Assist with semester financial clearance, spreadsheet preparation, and specialized reporting to management and external stakeholders.
Ensure information on invoice requests is complete and accurate and supporting documents are attached.
Perform journal entries for Accounts Receivable related general ledger accounts.
Confirm payments (EFT, Cheque, e-transfer, credit card) via bank website and apply payments to PeopleSoft Accounts Receivable in a timely and accurate manner, responding to inquiries regarding internal control audits, NSF payments, and Non-Cancellation Fees.
Assist with daily manual entries data and backups for posting payments received from department banks to reflect student's account in order to help each department to matriculate the student to the new admitted course and clear out outstanding balances.