Accounts Receivable Team Lead

Actabl•Tampa, FL

5d•Hybrid

About The Position

The Accounts Receivable Team Lead oversees a defined portion of the end-to-end receivables process, ensuring timely invoicing, collections, and cash flow optimization across supported brands and customer accounts. The role directly manages, coaches, and develops a team of accounts receivable professionals, and works with finance peers and cross-functional stakeholders to improve financial performance and receivables practices. The position also oversees invoice accuracy, collections, cash application, payment reconciliation, sales tax classification audits, customer billing escalations, credit-risk monitoring, and reserve considerations. The Team Lead supports reporting and process documentation and system workflow initiatives, and explores responsible uses of AI to simplify work and improve outcomes. For Denver metro candidates, the role is hybrid, with three days in the Denver office (Tuesday through Thursday) and two remote days (Monday and Friday). Candidates outside the Denver metro area may work remotely and must have a consistent, reliable internet connection.

Requirements

Progressive accounts receivable experience in recurring-revenue and/or subscription-based businesses.
Prior experience in a supervisory or managerial capacity.
Knowledge of GAAP accounting and advanced proficiency in accounts receivable processes.
Proficiency in Excel and advanced accounting software, including ERP and/or accounts receivable systems.
Familiarity with Gmail Suite and Microsoft Office Suite.
Ability to critically review AI-generated output for accuracy, bias, and gaps; validate results before relying on them; use AI responsibly; and protect sensitive information with an understanding of security, privacy, and ethical data handling.
Strong written and verbal communication, negotiation, interpersonal, and managerial skills.
Problem-solving skills and attention to detail.
Mentorship and conflict-resolution skills.
Ability to collaborate across departments.
Adaptability and ability to manage shifting priorities and workloads.
For remote candidates outside the Denver metro area, access to a consistent and reliable internet connection.

Nice To Haves

A degree in Accounting, Finance, Business, Economics, Math, or a related field.
Knowledge of Sage Intacct.

Responsibilities

Lead and directly manage an accounts receivable team, including coaching, performance management, and development.
Oversee accurate and timely customer invoicing, and audit invoices for compliance with company policies, contract terms, and accounting standards.
Ensure collections procedures are followed and maintained to achieve Days Sales Outstanding (DSO) goals; share best practices across the team.
Oversee cash receipt application and posting, reconcile payments, and resolve discrepancies promptly.
Conduct monthly sales tax classification audits in the ERP and coordinate monthly reconciliation of sales tax charges with the accounting team.
Collaborate with sales and customer experience teams to resolve customer billing escalations.
Monitor accounts for credit risk, escalate concerns to A/R leadership, and carry out aligned mitigation plans.
Escalate accounts for reserve consideration to A/R leadership and accounting, providing details on balances, aging, and collection activity.
Build customer relationships to address billing inquiries proactively and facilitate prompt payments; maintain ticket queues according to A/R SLAs, as applicable.
Monitor team workload, ticket volume, and receipt activity; allocate work effectively and cross-train team members for coverage and continuity.
Partner with accounting and other finance teams to align priorities, resolve cross-functional matters, and support accurate, timely financial results.
Assist with A/R process documentation and system workflow initiatives as directed by A/R leadership.
Support daily, weekly, monthly, and quarterly reporting.
Explore and apply AI tools to simplify tasks, accelerate outcomes, and improve effectiveness, while validating outputs and protecting sensitive information.

Benefits

Medical, dental, and vision insurance for employees and eligible spouses and/or dependents.
Employer-paid life and AD&D insurance, short-term disability, and long-term disability.
Discounted pet insurance plans through Wishbone.
Employee Assistance Program services for employees and dependents.
Free use of the on-site gym at the Denver office.
Competitive base salary with a bonus structure.
Healthcare spending accounts with employer contributions.
401(k) plan with an employer match of up to 4%.
Unlimited discretionary time off.
10 observed U.S. federal holidays per year.
Winter recess between December 24 and January 2.
12 weeks of parental leave for birthing and non-birthing parents.