Accounts Receivable Lead

San Antonio Shoe Inc•San Antonio, TX

About The Position

San Antonio Shoemakers (SAS), a privately held San Antonio, Texas-based American manufacturer of comfort footwear, is hiring an Accounts Receivable Lead in its Accounting Department. The role reports to the Head of Accounting and oversees staff and the credit, collections, and billing processes. The Lead works with senior leadership on recruiting, onboarding, performance evaluations, and training; manages accounts receivable activity and month-end close; and works across departments and with customers to support collections, cash flow, and departmental goals. Other duties and special projects may be assigned as needed.

Requirements

Bachelor’s degree, preferably in Accounting, or experience equivalent to a degree.
Exceptional attention to detail and a high level of accuracy.
Excellent verbal skills, including the ability to accurately explain work.
Excellent written communication skills and the ability to present data.
Interpersonal skills to engage with management, exchange information, influence, and persuade.
Strong computer skills and proficiency with Microsoft Office, specifically Excel.
Ability to work in a team and cross-functional teams in a fast-paced, high-volume environment emphasizing accuracy and timeliness.
Ability to maintain confidential information and work to deadlines.
Flexible, strategic team player with integrity and ethical standards.
Commitment to high performance and effective use of technical skills, with emphasis on detail and accuracy.
Ability to multitask and work in an organized, detailed manner within limited time frames and tight deadlines.
Ability to perform the essential functions of the job with or without an accommodation.

Nice To Haves

Advanced Excel skills, including Pivot Tables and Vlookups.
Experience with ERP systems.
Knowledge of Microsoft D365/ERP.
Billing or coding experience.

Responsibilities

Supervise staff and manage credit, collections, and billing processes.
Work with senior leadership on recruiting, onboarding, performance evaluations, and ongoing team training.
Identify problematic accounts receivable aging buckets and assign accounts to team members for resolution.
Document and analyze collection trends and communicate findings to stakeholders as appropriate.
Prepare reports on data as directed to support departmental and company goals, metrics, and KPIs.
Oversee and assist with cleanup of unapplied payments, short-paid invoices, payment transfers, and customer-account chargebacks.
Develop and administer credit and collection programs.
Maximize revenue through detailed review, analysis, and follow-up on customer accounts, denials, and rejections.
Oversee investigation of credit risk for new and existing customers and advise on credit actions.
Design and implement processes to improve cash flow and reduce receivable aging.
Create and implement strategies to increase successful collections on outstanding accounts.
Monitor and implement policies and procedures to maximize department effectiveness.
Communicate with customers to build and maintain strong working relationships.
Manage the month-end close process for the accounts receivable module.
Interact with multiple departments.
Communicate and facilitate special projects and requests as needed.