Accounts Receivable Team Lead

Actabl•Tampa, FL

1d•Hybrid

About The Position

The Accounts Receivable Team Lead oversees a defined portion of the end-to-end receivables process, ensuring timely invoicing, collections, and cash flow optimization across supported brands and customer accounts. The role leads and mentors accounts receivable professionals, collaborates with finance peers and cross-functional stakeholders, and implements best practices to improve financial performance. This is a hybrid position based in the Denver office, with an expectation of working in-office Tuesday through Thursday and remotely Monday and Friday. Candidates outside the Denver Metro Area may be considered if necessary, with a preference for candidates in the Atlanta or Tampa areas.

Requirements

Progressive experience in accounts receivable roles at recurring revenue and/or subscription-based businesses.
Prior experience in a supervisory or managerial capacity.
Knowledge of GAAP accounting and advanced proficiency in accounts receivable processes.
Proficiency in Excel and advanced accounting software, including ERP and/or accounts receivable systems.
Familiarity with Gmail Suite and Microsoft Office Suite.
Ability to critically assess AI-generated output for accuracy, bias, and gaps, and validate results before relying on them.
Responsible use of AI, with a basic understanding of security, privacy, and ethical data handling, including protecting sensitive information.
Strong written and verbal communication, negotiation, interpersonal, and managerial skills.
Problem-solving ability and attention to detail.
Mentorship and conflict resolution skills.
Ability to collaborate across departments.
Adaptability and ability to manage shifting priorities and workloads.

Nice To Haves

Degree in Accounting, Finance, Business, Economics, Math, or a related field.
Knowledge of Sage Intacct.
Location in the Atlanta, GA or Tampa, FL areas for candidates outside the Denver Metro Area.

Responsibilities

Lead, coach, manage performance, and support the development of a team of Accounts Receivable professionals.
Ensure accurate and timely customer invoicing, and audit invoices for compliance with company policies, contract terms, and accounting standards.
Ensure collections procedures are followed to achieve Days Sales Outstanding (DSO) goals and share best practices across the team.
Oversee application and posting of cash receipts; reconcile payments and resolve discrepancies promptly.
Conduct monthly sales tax classification audits in the ERP and work with accounting to reconcile monthly sales tax charges.
Collaborate with sales and customer experience teams to resolve customer billing escalations.
Monitor accounts for credit risk, escalate concerns to A/R leadership, and carry out aligned mitigation plans.
Escalate accounts for reserve consideration to A/R leadership and accounting, providing supporting details on balances, aging, and collection activity.
Build customer relationships to address billing inquiries proactively and facilitate prompt payments; maintain ticket queues in accordance with A/R SLAs, as applicable.
Monitor team workload, ticket volume, and receipts activity; allocate work effectively and cross-train team members for coverage and continuity.
Partner with accounting and other finance teams to align priorities, resolve cross-functional items, and ensure accurate and timely financial results.
Assist with A/R process documentation and system workflow initiatives as directed by A/R leadership.
Support daily, weekly, monthly, and quarterly reporting.
Explore and apply AI tools to simplify tasks, accelerate outcomes, and improve effectiveness.

Benefits

Medical, dental, and vision insurance for employees and eligible spouses and/or dependents.
Employer-paid life and AD&D insurance, short-term disability, and long-term disability.
Discounted pet insurance through Wishbone.
Employee Assistance Program services for employees and their dependents.
Free use of an on-site gym at the Denver office.
Competitive base salary with bonus structure.
Healthcare spending accounts with employer contributions.
401(k) plan with employer match of up to 4%.
Unlimited discretionary time off.
10 observed U.S. federal holidays per year.
Winter recess between December 24 and January 2.
12 weeks of parental leave for birthing and non-birthing parents.