Accounts Receivable Specialist

MULTIVAC USA•Kansas City, MO

97d

About The Position

This position is primarily responsible for managing the accounts receivable process: maintaining current and accurate account records, collections, payment application, resolving billing issues, opening new accounts and maintaining customer invoice files.

Requirements

Knowledge of Word Processing software
Knowledge of Spreadsheet software
Knowledge of Accounting software
Knowledge of Internet software
Knowledge of Database software
Knowledge of Contact Management systems
ERP system experience SAP preferred

Responsibilities

Respond to incoming customer inquiries and resolve account issues promptly, often collaborating with internal or external stakeholders to gather relevant details.
Manage past-due accounts through proactive collection efforts, including calls, written correspondence, and coordination with collection agencies.
Escalate collection issues to appropriate stakeholders and recommend accounts for write-off as necessary.
Research and process returns, price adjustments, credits, debit notes, freight billings, and billing corrections in SAP.
Collaborate with tax accounting to address tax-related issues and adjustments.
Prepare and generate progress and final invoices for applicable orders.
Work closely with Sales and Order Entry teams to ensure accurate terms, special payment arrangements, and compliance with financial agreements.
Review and release credit-held orders, process credit card authorizations, and settle transactions upon invoicing in SAP.
Evaluate creditworthiness using credit applications and third-party credit information.
Set up new customer accounts with appropriate credit limits and maintain customer master data.
Participate daily in regional meetings as a representative of the Credit Department and lead periodic discussions on regional portfolio reviews.