Accounts Receivable Specialist

Smart Care • Grand Rapids, MI

20d

About The Position

We are seeking a detail-oriented and organized Accounts Receivable (AR) Specialist to manage customer accounts, process payments, resolve billing issues, and ensure timely collection of outstanding balances. The ideal candidate has strong analytical and communication skills, excellent attention to detail, and experience with accounting systems.

Requirements

• High school diploma or equivalent required
• 2+ years of accounts receivable, billing, collections, or accounting experience preferred.
• Strong understanding of basic accounting principles.
• Proficiency with Microsoft Excel and accounting/ERP systems.
• Excellent attention to detail and organizational skills.
• Strong written and verbal communication skills.
• Ability to prioritize tasks and meet deadlines.
• Strong problem-solving and analytical abilities.
• Ability to handle confidential financial information professionally.

Nice To Haves

• associate or bachelor’s degree in Accounting, Finance, or a related field preferred.
• Experience with ERP or accounting software such as SAP, Oracle, NetSuite, QuickBooks, or Microsoft Dynamics .
• Experience with high-volume invoicing and payment processing.
• Knowledge of credit and collection procedures.
• Experience working with AR aging reports and account reconciliations.

Responsibilities

• Manage daily accounts receivable activities, including invoicing, payment posting, and account reconciliation.
• Monitor customer accounts and follow up on outstanding invoices and overdue balances.
• Research and resolve billing discrepancies, payment issues, and account disputes.
• Process and accurately apply customer payments to appropriate accounts.
• Prepare and distribute customer statements, invoices, and collection notices.
• Perform regular account reconciliations and maintain accurate AR records.
• Communicate professionally with customers regarding balances, payments, and billing inquiries.
• Assist with month-end and year-end closing activities.
• Prepare AR aging reports and other financial reports as required.
• Collaborate with Sales, Customer Service, and Accounting teams to resolve account issues.
• Maintain compliance with company policies and accounting procedures.
• Identify opportunities to improve billing and collection processes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED