Accounts Receivable Specialist

LinkSquares, Inc. • Boston, MA

1d • $27 - $30 • Onsite

About The Position

LinkSquares is seeking an organized and personable Accounts Receivable Specialist to join their Finance team. This role will lead the full invoice-to-cash cycle, ensuring customers have a seamless billing experience from invoice generation to final payment application. The Specialist will be a key point of contact for customers and a reliable internal resource for leadership. This is an opportunity for someone early in their accounting career to gain broad exposure and grow within a tech-forward, collaborative environment.

Requirements

• 2–5 years of experience in accounts receivable, billing, or an accounting support role.
• A natural comfort working with numbers and a drive to ensure every decimal point and contact name is correct.
• Clear, professional written and verbal communication.
• Proficiency in Microsoft Excel (pivot tables and formulas) and a general comfort with modern software.
• An interest in leveraging AI and modern tools to automate repetitive tasks and improve efficiency.
• The ability to stay organized and meet deadlines in a fast-paced, high-growth environment.

Nice To Haves

• Experience in B2B SaaS is a plus, but not required.
• Experience with NetSuite is a strong plus.

Responsibilities

• Generate and review customer invoices for precision, ensuring pricing, terms, and documentation are accurate before they reach our customers.
• Manage the intake and application of customer payments (ACH, Wire, Credit Card, and Checks) within NetSuite, ensuring accounts are always up to date.
• Serve as the primary point of contact for billing inquiries. Resolve discrepancies, answer questions about payment portals, and provide account summaries with a professional, helpful touch.
• Monitor outstanding balances and manage the "Dunning" process, sending professional follow-up communications to ensure timely renewals and payments.
• Maintain accurate customer records in NetSuite, including billing contacts and payment terms, ensuring our data reflects the current state of our business relationships.
• Partner with Sales, Legal, and Finance leadership to resolve complex invoice disputes, providing well-documented recommendations and exercising judgment on how to proceed.

Benefits

• medical, dental, and vision insurance
• 401k retirement plan with a company match
• equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure)
• flexible paid time off
• generous parental leave
• life and disability insurances

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed