Accounts Receivable Specialist

Uline•Mississauga, ON

27d•Onsite

About The Position

Join Uline as an Accounts Receivable Specialist, where you’ll help manage customer accounts, support timely payments and work with teams to ensure legendary service across our growing North American company. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. The company is committed to providing businesses with the highest quality, in-stock products and an exceptional customer experience, made possible by a dedicated team working together to ensure fast, reliable delivery and legendary customer service. Uline is a drug-free workplace and an Equal Opportunity Employer.

Requirements

High school diploma or equivalent.
Working knowledge of Microsoft Word and Excel.
Strong communication skills with a customer-focused, solution-oriented mindset.

Nice To Haves

Bachelor’s degree preferred.
1+ years of collections, accounts receivable or customer service experience preferred.

Responsibilities

Manage an assigned portfolio of customer accounts, building relationships via phone and email.
Resolve past-due balances by identifying root causes and partnering with customers on payment solutions.
Maintain accurate account records, documenting collection activity and customer interactions.
Collaborate with Cash Applications, Credit, Customer Service and Sales teams to reduce aging and minimize bad debt.
Identify opportunities to improve processes and enhance the customer experience.