Accounts Receivable Specialist

Towne Properties•Cincinnati, OH

11d•Onsite

About The Position

Love Where You Work! At Towne Properties, we don’t just build communities—we build careers. Family-owned since 1961, we’ve spent over 60 years creating Great Places to Live, Work, Shop & Play®. As an industry leader, we offer more than just a job—we offer a career path where your contributions matter, your growth is encouraged, and your opportunities are limitless.

Requirements

6+ months of general accounting experience is required, along with a foundational understanding of accounting principles and procedures.
Proficiency in basic arithmetic and ten-key calculator skills.
Familiarity with standard office software, including Microsoft Word, Excel, Outlook, and Yardi.
Exceptional oral communication and customer service skills that foster positive interactions, with an empathetic approach toward residents and colleagues, and the ability to remain calm and effective in high-stress situations.
Strong attention to detail, with the ability to meet deadlines and solve problems effectively.
Dependable and trustworthy nature, demonstrated by a proven track record of reliability.
Willingness to undergo a drug and background check upon receiving an offer.
6+ months of general accounting experience
Exceptional oral communication and customer service skills
Ability to maintain professionalism in challenging conversations

Nice To Haves

Experience in accounts receivable and collections is a plus.

Responsibilities

Review move-out paperwork for accuracy, investigate discrepancies, and facilitate necessary adjustments and corrections.
Process billing and refunds for residents who have moved out.
Receive and record credit card payments, payments from collection agencies, and payments from former residents.
Address disputes related to final billing, providing responses or forwarding inquiries as appropriate.
Manage incoming emails and phone calls, assisting with write-off reports and initiating accounts for collections as needed.
Support the processing of check scan batches and manually scan payments for Alliance Bank as required.
Assist residents and field personnel with inquiries related to accounts receivable.
Provide backup support for front desk operations.

Benefits

Health/Dental/Vision and Life insurance
FSA
401(k) with match
yearly bonuses
Paid holidays
vacation
sick and personal days
Training, certification support, and career advancement through Towne University
Supportive team environment
referral bonuses
recognition programs