Accounts Receivable Specialist

Aston CarterIrvine, CA
$25 - $28Hybrid

About The Position

This contract Accounts Receivable Specialist role focuses on independently managing a high-volume portfolio of customer accounts, including EDI customers, with a strong emphasis on cash application, account reconciliation, and business-to-business collections. You will work closely with finance, sales, and operations teams to ensure accurate billing, timely collections, and clear reporting, while consistently following established procedures and instructions.

Requirements

  • 2–3 years minimum of accounts receivable or accounting experience.
  • Proven experience with cash application, account reconciliation, and aging report analysis.
  • Strong Excel skills, including VLOOKUP, pivot tables, and advanced reporting, with the ability to manipulate, analyze, summarize, and assess large volumes of data.
  • Ability to work with large Excel data sets, including invoices with up to tens of thousands of line items.
  • Experience preparing and analyzing aging reports and supporting weekly AR reviews.
  • Demonstrated experience issuing credit memos and handling deductions and disputes.
  • Experience with ERP systems; NetSuite experience is preferred, but other ERP experience is acceptable (excluding QuickBooks).
  • Strong attention to detail and accuracy in data entry, reconciliation, and reporting.
  • Ability to follow established procedures and instructions consistently without seeking to change existing processes.
  • Strong written and verbal communication skills for interacting with customers and internal teams.
  • Experience with business-to-business collections and customer account management.
  • Comfort navigating customer portals to retrieve, research, and dispute transactions.

Nice To Haves

  • Bachelor’s degree in accounting is optional and preferred, but relevant experience is equally considered.
  • Experience in consumer products is preferred.
  • Experience working with big box retail customers is preferred.
  • Experience working with customer portals for billing, documentation, and dispute management is preferred.
  • NetSuite ERP experience is preferred, but familiarity with other mid-market ERP systems is beneficial.
  • Ability to take thorough notes and document processes, actions, and account updates clearly.
  • Ability to work effectively as part of a small accounts receivable team.
  • Comfort preparing commercial shipping documents for import shipments.
  • Willingness to complete an Excel skills assessment during the onsite interview.

Responsibilities

  • Independently manage a portfolio of customer accounts, including EDI customers, ensuring accurate and timely accounts receivable processing.
  • Perform cash application and reconciliation of all incoming payments received by wire, EFT, check, and credit card.
  • Research and resolve deductions and account discrepancies to ensure accurate customer balances.
  • Process and research authorized deductions and dispute unauthorized deductions through appropriate channels.
  • Analyze and forecast customer aging to support weekly accounts receivable meetings.
  • Conduct business-to-business collection activities on open accounts receivable by contacting customers and collaborating with account management and sales teams.
  • Issue standard credit memos in accordance with contractual agreements.
  • Manage and create Excel reports for finance, sales, and operations leadership, ensuring accuracy and clarity of data.
  • Monitor EDI billing execution and resolve issues identified through account reconciliations.
  • Access and navigate customer portals to retrieve information, research transactions, and submit or manage disputes.
  • Respond promptly and professionally to customer emails and inquiries related to billing, payments, and account status.
  • Prepare manual invoices as needed for non-EDI customers to ensure timely and accurate billing.
  • Prepare commercial shipping documents for import shipments on open accounts, ensuring compliance with documentation requirements.
  • Create month-end accounts receivable summaries and reconciliations for assigned customers.
  • Maintain a focus on continuous process improvement within established guidelines, identifying ways to enhance accuracy and efficiency while respecting current procedures.
  • Complete ad hoc projects and tasks as assigned by leadership, meeting deadlines and quality expectations.
  • Handle large volumes of paperwork and documentation, including importing and organizing documents through client portals after training.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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