Accounts Receivable Specialist II

Universal Engineering Sciences•Orlando, FL
•Onsite

About The Position

The Accounts Receivable Specialist II is responsible for accounts receivable functions, including payment processing, account reconciliation, and collections outreach. The role ensures the accuracy of receivables data, supports timely collections, and works across departments to resolve issues and meet cash flow goals. The position primarily operates in a professional office environment. It involves extended periods at a desk using a computer, phone, and standard office equipment, as well as frequent communication with team members, clients, and stakeholders in person and through virtual platforms. Regular travel is not required, though occasional travel of up to 10% may be needed for off-site meetings, training, or company events.

Requirements

  • High school diploma required.
  • At least 3 years of hands-on accounts receivable experience in a high-volume or service-based environment.
  • Working knowledge of accounting principles, accounts receivable workflows, and collections procedures.
  • Proficiency in accounting systems and intermediate Excel skills.
  • Strong communication and customer service skills, including the ability to handle escalations.
  • Detail-oriented and organized, with the ability to manage multiple tasks independently.

Nice To Haves

  • Associate’s degree in Accounting or Business preferred.
  • Confident, professional, and comfortable communicating with customers at all levels.
  • Resilient and able to handle rejection while maintaining a positive attitude.
  • Organized and capable of managing high email volume and multiple priorities simultaneously.
  • Competitive, goal-oriented, and motivated by results.
  • Detail-focused while retaining sight of the bigger picture.
  • Reliable, accountable, and able to work independently.
  • Comfortable adapting to changing priorities in a fast-moving environment.

Responsibilities

  • Process and apply customer payments across multiple platforms and payment methods.
  • Monitor accounts receivable aging and proactively follow up with customers on past-due invoices.
  • Research and resolve payment discrepancies, credit balances, and customer disputes.
  • Reconcile accounts receivable accounts to ensure the accuracy and completeness of financial records.
  • Generate and send customer account statements and support collections processes.
  • Coordinate with internal departments to ensure accurate invoicing and resolve account issues.
  • Prepare accounts receivable reports for management and support audits as needed.
  • Identify process improvement opportunities and assist with documentation updates.
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