Accounts Receivable Specialist II

Fortive • Greenville, NC

3d

About The Position

The Billing and Collections team member is responsible for processing billing and ensuring efficient collections operations. The role involves reviewing contracts, processing sales orders and invoices, and conducting proactive collections while maintaining clear communication with customers and internal teams. The position supports accurate and efficient billing operations and helps maintain strong cash flow through effective collections strategies.

Requirements

• 2–5 years of experience in billing and collections.
• Strong understanding of accounts receivable processes.
• Proficiency in Salesforce and NetSuite, or similar systems, and ability to manage billing and collections activities within these platforms.
• Strong analytical skills to forecast cash flow and identify trends in collections data.
• Excellent communication and interpersonal skills to work effectively with customers and internal teams.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

Responsibilities

• Review opportunities and contracts in Salesforce and other source systems to ensure accurate billing setup.
• Approve sales orders and ensure all products and services are billed accurately in NetSuite.
• Submit invoices through customer portals and send invoices directly to customers.
• Perform account reconciliations to verify billing accuracy and resolve discrepancies.
• Handle expense billing to ensure relevant costs are included in customer invoices.
• Update Salesforce or relevant systems with detailed collection notes to maintain accurate customer interaction records.
• Collaborate with the billing team on escalations and address billing-related questions.
• Forecast cash flow by analyzing collections data and identifying trends.
• Address sales escalations related to aged receivables and work with sales teams to resolve outstanding issues.
• Conduct regular collection meetings with sales teams to align strategies and priorities.
• Issue demand letters for overdue accounts and manage distribution of account statements.
• Manage account automations related to statement distribution to ensure timely customer communication.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed