Accounts Receivable Representative

Cintas • Branford, CT

2d • $21 - $27

About The Position

Cintas is seeking an Accounts Receivable Representative to perform accounts receivable functions and collections activities. The role involves monitoring assigned accounts for outstanding debts, determining actions to recover payments, and conducting frequent customer calls. The representative contacts debtors about payment status, negotiates payment deadlines or plans, responds to questions and complaints, investigates and resolves discrepancies, and builds productive customer relationships. The representative also maintains current account records and databases, alerts supervisors when customers are unwilling or unable to pay, and follows applicable requirements when legal action is unavoidable.

Requirements

• High school diploma or GED.
• At least 2 years of collections experience.
• Ability to use confidential information professionally to achieve collections targets or goals.
• Proficiency with Microsoft Office (Excel, Word, and Outlook) and intranet/internet.

Nice To Haves

• Accuracy and attention to detail.
• Excellent internal and external customer service skills.
• Experience with SAP and AS400.

Responsibilities

• Track assigned accounts to identify outstanding debts.
• Plan a course of action to recover outstanding payments.
• Conduct frequent phone communications with customers.
• Locate and contact debtors regarding payment status.
• Negotiate payoff deadlines or payment plans.
• Handle customer questions and complaints.
• Investigate and resolve account discrepancies.
• Establish good relationships with customers.
• Regularly update account status and databases.
• Alert supervisors when customers are unwilling or unable to pay outstanding amounts.
• Comply with requirements when legal action is unavoidable.

Benefits

• Comprehensive medical, dental, and vision benefits, with premiums below the national average.
• Four medical plan options, including one offered at zero cost.
• Competitive pay.
• 401(k) with company match, profit sharing, and Employee Stock Ownership Plan (ESOP).
• Disability, life, and AD&D insurance, 100% company paid.
• Paid time off and holidays.
• Skills development, training, and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED