Accounts Receivable Representative
About The Position
EBSCO Information Services is seeking an Accounts Receivable Representative for its Accounts Receivable Department in Birmingham, Alabama. The role manages invoice processing and customer payments, provides customer service, and investigates and resolves payment discrepancies and disputes. It also supports month-end and year-end closing through reconciliations and management reports, and generates accounts receivable reports such as aging, cash collections, and bad debt analysis. The role requires careful handling of confidential financial information and collaboration with internal teams and external clients. The representative joins an Accounts Receivable Team of about 23 people and will have access to resources, tools, training, and support for success and career growth.
Requirements
- At least 2 years of accounts payable experience.
- At least 2 years of MS Excel experience.
- Ability to communicate clearly with customers and internal teams, investigate payment discrepancies, and follow through on issues to resolution.
- Ability to organize competing priorities, meet deadlines, and handle confidential financial information carefully.
Nice To Haves
- Collaborative approach and analytical skills to support accurate invoicing, payment processing, and reporting.
- Track record of identifying process-improvement opportunities and following through on practical solutions.
- Ability to communicate clearly, listen thoughtfully, and build productive working relationships.
- Proactive problem-solving approach and sound judgment about when to act independently or seek input.
- Strong attention to detail and ability to manage competing priorities while maintaining quality.
- Curiosity, adaptability, willingness to learn new tools, and willingness to share knowledge.
Responsibilities
- Provide excellent customer service.
- Receive and process customer payments.
- Prepare and send invoices to customers in a timely manner.
- Investigate and resolve payment discrepancies or disputes.
- Maintain the confidentiality of financial files.
- Assist with month-end and year-end closing activities by preparing reconciliations and reports for management.
- Generate accounts receivable financial reports, including aging reports, cash collections, and bad debt analysis.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
