Accounts Receivable & Payroll Reporting Supervisor

Maine Public Employees•Augusta, ME

22d•$0 - $88,462•Hybrid

About The Position

Maine Public Employees Retirement System (MainePERS) is seeking an Employer Reporting Business Leader to provide leadership, technical expertise, and operational oversight for the Employer Reporting team. This role is responsible for developing and supporting staff, ensuring high-quality service delivery, and fostering a collaborative, accountable, and results-driven work environment.

Requirements

Proven ability to lead, motivate, and develop high-performing teams.
Strong communication, decision-making, and problem-solving skills.
A commitment to accountability, quality, and customer service.
The ability to build trust through honesty, integrity, and authenticity.
A collaborative mindset and a passion for continuous improvement.
Associate degree in a related field and at least five (5) years of supervisory or team leadership experience demonstrating success in leading and developing staff; OR An equivalent combination of education and experience.
Intermediate proficiency in Microsoft Excel.

Responsibilities

Lead, coach, and develop a team of professionals.
Provide day-to-day supervision, performance management, and ongoing staff support.
Set clear expectations and monitor performance to ensure quality, accuracy, and timely results.
Serve as the primary resource for staff and management on employer reporting processes, policies, and applicable laws.
Conduct quality assurance reviews and identify opportunities for continuous improvement.
Communicate complex technical and legal information to staff, clients, and stakeholders.
Develop, maintain, and improve policies, procedures, workflows, and training materials.
Lead team meetings, individual coaching sessions, and special projects.
Collaborate across departments to resolve complex issues and improve business processes.