About The Position

GCG Connectivity & Power Solutions is seeking an Accounts Receivable & Credit Specialist to join its Accounting & Finance team. This hands-on, detail-oriented role supports the financial health of the business by managing customer accounts, resolving payment issues, and driving timely collections. The position works across accounting, customer service, and sales collaboration in a fast-paced environment. The posting describes a remote work arrangement and says candidates must align their schedules with Eastern Time Zone business hours.

Requirements

  • At least 2 years of accounts receivable and collections experience.
  • Strong attention to detail and ability to manage multiple priorities.
  • Solid customer service and communication skills, including professional collections conversations.
  • Ability to collaborate effectively with Sales and internal partners.
  • Working knowledge of accounting and ERP/manufacturing systems.
  • Proficiency with basic financial calculations, including percentages, ratios, and reconciliations.
  • Ability to work independently while contributing positively to a team environment.

Nice To Haves

  • Associate degree in Accounting or a related field preferred.

Responsibilities

  • Manage a portfolio of customer accounts, focusing on timely collections and reducing delinquency (DSO).
  • Conduct collection calls and written correspondence in a goal-oriented, high-volume environment.
  • Provide customer service for billing inquiries, short payments, disputes, and account discrepancies.
  • Monitor and maintain assigned accounts, including adjustments, reconciliations, and small balance write-offs.
  • Partner with Sales and, when needed, senior leadership to resolve past-due accounts.
  • Maintain accurate account postings for checks, ACH, wire, and credit card payments.
  • Research and resolve unapplied cash and payment discrepancies.
  • Process debit and credit memos to ensure accurate account balances.
  • Retrieve and process mail from the company PO Box and make manual bank deposits as required.
  • Manually process credit card payments through third-party systems when necessary.
  • Manage customer billing and payment activity within customer portals.
  • Document account activity clearly and consistently to support internal reporting and collaboration.

Benefits

  • Competitive hourly rate of $30 to $35 per hour.
  • Comprehensive health coverage with CDHP and PPO plan options.
  • Company-paid life and disability insurance.
  • 401(k) with company match.
  • Supplemental insurance options.
  • PTO and paid holidays.
  • Parental leave and compassionate care leave.
  • EAP resources, wellness incentives, and telehealth.
  • Dental and vision coverage.
  • FSAs/HSAs with company contributions.
  • Pet insurance.
  • Legal services and identity theft protection.
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