Credit and Accounts Receivable Specialist
About The Position
The Credit and Accounts Receivable Specialist manages the customer portfolio and helps mitigate Stäubli’s financial risk by overseeing credit limits, accounts receivable insurance, and tax exemptions. The position reports to the Finance Manager, North America, and is based at the Duncan, South Carolina office. A hybrid schedule may be available after 90 days, depending on departmental needs and workload, with the schedule assigned regularly by the Finance Manager. The role supports customer account validation and maintenance, order releases, payment processing, account reconciliation, collections, credit management, tax exemption processing, and accounts receivable reporting. The specialist also handles incoming requests through the Usa.accounting inbox and adheres to applicable safety, quality, and environmental standards.
Requirements
- Bachelor of Science degree in Business or Accounting.
- 4 to 5 years of experience in accounts receivable or credit management.
- Previous experience in customer management.
- Previous experience with an ERP system.
- Familiarity with Excel and spreadsheets.
- Ability to work with tight deadlines.
- Ability to communicate effectively in English.
- Ability to interact with and adjust to different cultures and work environments.
- Ability to sit at a desk and work on a computer for periods of time.
- Ability to lift, push, pull, and carry objects, including lifting up to 25 pounds at times.
- Dexterity and accuracy to operate equipment.
Nice To Haves
- SAP experience is a plus.
Responsibilities
- Validate customer accounts from the financial side when requested by Customer Service.
- Update customer payment terms and forms of payment, including ACH, wire transfer, and check, as needed.
- Assist with customer requests to process refunds, provide invoices or statements, and process customer payments.
- Release orders and assist with urgent order releases.
- Reconcile customer accounts using journal entries, credits, or invoices.
- Assist Sales with account reconciliation and collection of past-due balances.
- Manage credit activities, including creating Coface policies, managing notifications, and sending internal requests.
- Apply tax certificates and tax credits to exempt customer accounts.
- Perform collections and dunning activities.
- Organize, filter, and respond to incoming emails in the Usa.accounting inbox, including statement and invoice requests.
- Process credit card payments.
- Prepare accounts receivable aging reports and graphics for KPIs.
- Adhere to safety, quality, and environmental standards.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
