Accounts Receivable & Credit Specialist

Jellycat•Minneapolis, MN

5d•$25 - $30

About The Position

Jellycat is hiring an Accounts Receivable & Credit Specialist to support its growth throughout North America. The role is responsible for resolving current and past-due balances and managing the credit-granting process within an assigned territory. This includes applying credit policy consistently, reviewing existing customers’ credit, and assessing prospective customers’ creditworthiness. The specialist works with customers and internal stakeholders to support accounts receivable integrity, collections, and customer service.

Requirements

High school diploma or equivalent.
At least 1 year of related experience.
Proficiency in Microsoft Office.
Experience in business-to-business (B2B) accounts receivable.
Ability to communicate and collaborate clearly and professionally, verbally and in writing, with internal and external customers.
Strong organizational and prioritization skills, including the ability to manage competing deadlines, adapt to changing business needs, and use a flexible, innovative approach to problem-solving.
Positive, solutions-oriented mindset and ability to remain composed, professional, and collaborative in a fast-paced environment, including when navigating challenging situations or competing priorities.
Ability to work independently and as part of a team.

Nice To Haves

Associate’s or Bachelor’s degree in a finance-related field.
Experience in credit or risk management.
Experience with D365.

Responsibilities

Resolve current and past-due accounts professionally, providing a high standard of customer service through verbal and written communication.
Analyze and monitor accounts receivable.
Research and resolve inquiries related to accounts receivable, billing, and collections.
Answer and return customer calls and emails about their accounts, make necessary adjustments, and process payments.
Make credit decisions at the account and order level based on established parameters.
Establish and maintain internal and external customer relationships through effective communication and customer service.
Provide updates on accounts receivable integrity to the Senior Credit Manager and other internal stakeholders.
Suggest process improvements.
Perform other duties and projects as assigned.

Benefits

Annual discretionary bonus tied to company performance and personal contribution.
Medical coverage, including Blue Cross Blue Shield and a Health Savings Account contribution.
Dental insurance.
Vision insurance.
Disability insurance.
Life insurance.
401(k) matching up to 5% of salary.
30 days of paid time off, combining vacation and sick time; prorated and loaded at the start of each year.
Employee Assistance Program.
Paid parking.
Free gym.
On-site clinic and pharmacy.
Social events organized by an active social committee.