Accounts Receivable Coordinator

DOXA Insurance Holdings LLC • Fort Wayne, IN

48m • Onsite

About The Position

DOXA Insurance Holdings is seeking an Accounts Receivable Coordinator to support several business units within our Brokerage Vertical, including AMS Professional Liability, AllSouth Professional Liability, Caitlin-Morgan Insurance Services, and Executive Perils. This role will support day-to-day accounts receivable operations, cash application activities, and insurance accounting processes. The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced environment with multiple systems and business units. This position offers the opportunity to gain hands-on experience within a growing specialty insurance organization while working closely with accounting and operational teams.

Requirements

• Associate’s or Bachelor’s degree required. Degree concentration in Accounting, Finance, Business, or a related field preferred
• Strong attention to detail and organizational skills
• Ability to manage multiple priorities in a deadline-driven environment
• Strong written and verbal communication skills
• Proficiency in Microsoft Excel and Microsoft Office applications
• Willingness to learn and adapt in a fast-paced environment

Nice To Haves

• Prior experience in accounts receivable, cash application, accounting support, or related administrative/accounting functions
• Experience in insurance accounting or agency bill/direct bill environments
• Familiarity with Vertafore agency management systems

Responsibilities

• Process and apply incoming customer payments including checks, ACH, wire transfers, Epay transactions, and finance company payments
• Manage daily cash receipts, accounts receivable activities, aging reviews, and past-due invoice follow-up across multiple business units
• Print and maintain cash receipt journals and related reporting
• Research and resolve NSF transactions, voids, unapplied cash, and open credit balances
• Process debit memos, credit memos, refund requests, and write-offs as needed
• Reconcile invoiced direct bill company receivable accounts
• Perform account lookups, reporting, and data maintenance activities within agency management and accounting systems
• Partner with accounting and operational teams to support accurate customer account balances and timely cash application
• Provide support for accounts payable processes, including invoice processing, payment administration, vendor inquiries, and other accounting operations activities as assigned
• Assist with special projects and other accounting support activities as assigned

Benefits

• Vacation and sick time
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term disability insurance
• Long-term disability insurance
• Matching 401(k) plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree