Accounts Receivable Coordinator

Lympha Press•Chadds Ford Township, PA

17h•Onsite

About The Position

The Accounts Receivable Coordinator is responsible for maintaining accurate accounts receivable records, posting payments, researching claim activity, and following up on outstanding insurance and patient balances. This role includes processing Explanation of Benefits (EOBs), managing claim appeals, resolving account discrepancies, and communicating with patients and insurance providers to ensure timely reimbursement. The Accounts Receivable Coordinator works closely with internal departments to support revenue cycle operations and maintain accurate financial records. This is a full-time, in-office position with Monday through Friday hours.

Requirements

High School Diploma or GED required; equivalent combination of education and related experience considered
Three to six months of industry-related experience and/or training preferred
Experience with accounts receivable, billing, insurance claims, payment posting, or collections activities preferred
Strong verbal and written communication skills with the ability to multitask and work independently
Knowledge of insurance guidelines, claim processing, and Explanation of Benefits (EOBs) preferred
Proficient computer skills and working knowledge of office software and systems
Ability to quickly learn departmental procedures, company policies, and industry requirements
Strong mathematical aptitude and attention to detail
Ability to interpret complex information, collect data, and draw valid conclusions
Ability to perform effectively in a fast-paced environment with minimal supervision

Nice To Haves

Strong organizational and time management skills
Ability to manage multiple priorities and meet deadlines
Strong attention to detail and accuracy
Effective problem-solving and analytical skills
Strong communication and interpersonal skills
Ability to research and resolve billing and payment discrepancies
Strong collaboration skills across departments
Ability to maintain focus in a high-volume, fast-paced environment

Responsibilities

Manage accounts receivable for current insurance claims
Generate and mail invoices to patients as required and initiate billing for secondary claims
Follow up with patients and insurance carriers to obtain information and documentation related to claim appeals
Research and process Explanation of Benefits (EOBs) and invoice payments
Research and process chargebacks, returns, and bad checks
Respond to accounts receivable inquiries and provide timely follow-up
Contact patients by phone and/or correspondence to update account information as needed
Maintain accurate account records and supporting documentation
Assist with special projects related to accounts receivable and revenue cycle management
Work effectively with other company employees, managers, and departments
Perform all job functions in alignment with the company’s Mission, Vision, and Goal Statements
Perform other duties as assigned