Accounts Receivable Coordinator-Emergency Medical Services Dept.

Fort Bend County•Missouri City, TX

17d•Onsite

About The Position

Fort Bend County is seeking an Accounts Receivable Coordinator for the Emergency Medical Services Department. This role is responsible for creating and monitoring payment posting plans to ensure accurate and timely posting of payments, meeting daily, monthly, and yearend closing requirements. The coordinator will process Explanation of Benefits (EOB) for medical claims, verify revenue recording across all software platforms and office tracking tools, and collaborate with staff to ensure accounts are properly documented and remaining balances are processed promptly. The position also involves providing guidance on revenue accounting procedures, identifying and analyzing overpayments for refunds, and assisting with pre-billing, claims processing, customer service, and appeals as needed. Additionally, the role performs advanced account resolution activities, assists patients with billing inquiries, and engages with payers to understand and streamline their specific appeal and payment processing requirements. The coordinator will also participate in emergency management activities during local states of disaster as directed.

Requirements

High School Diploma/GED
4 Years of experience required.
Strong computer and typing skills
Strong problem-solving skills
Excellent verbal and written communication skills
Ability to deal effectively with the public and others.
Strong organizational skills and the ability to complete assigned tasks within tight deadlines.
Strong bookkeeping and accounting skills.
Must keep current with new rules and regulations, Medicare and Medicaid.

Nice To Haves

Experience in a medical (and/or ambulance) billing operation and/or accounts receivable operation preferred.

Responsibilities

Creates and monitors payment posting plan to ensure payments are posted correctly to meet daily, monthly, and yearend closing requirements.
Processes Explanation of Benefits (EOB) for medical claims as received both electronically and on paper.
Verifies receipt of all revenue has been properly recorded across all software platforms and in office tracking tools.
Works with other staff to ensure accounts properly documented and remaining balances are processed without delay.
Provides ongoing staff guidance as to revenue accounting procedures and processes to ensure accuracy and efficiency in posting and tracking of payments.
Ensures overpayments are identified and analyzed for refund, as necessary.
Works with other department staff to accomplish tasks as necessary to keep work up to date. This includes pre-billing, claims processing, customer service in-person or on the phone, appeals and other work as may be delegated by other leaders.
Performs advanced account resolution activities to assist our customers in getting their claims paid.
Assists patients or representatives via phone, electronic communication, or in-person with any issues related to their service.
Actively engages with payers to understand the unique appeal or payment processing requirements necessary of each and works to streamline as much as possible.
Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers.