About The Position

The Accounts Receivable Coordinator will be responsible for performing daily reconciliations of various payment methods. Including preparing, posting and verifying insureds payments and transactions related to accounts receivable, and supporting other accounting associates, while following proper controls and guidelines.

Requirements

  • 1-3 years' accounts receivable experience, preferably in the insurance industry
  • Completed post-secondary education in a related field
  • Experience with computer based AR systems is required
  • Strong problem-solving skills, math skills, with demonstrated logic and accuracy
  • Strong time management skills, with ability to effectively meet department deadlines
  • Proven customer service skills
  • Proficient with MS Office Suite
  • Team player with excellent oral and written communication skills

Responsibilities

  • Work closely with brokers, agents, underwriters and customer service to effectively solve issues that arise, in a timely and professional manner
  • Process payments into the policy administration system (cheques, credit cards, EFTs, and PayPal payments)
  • Review reasons for NSF and cancel policies for non-payment if required
  • Note and fax PAC representments on NSF's
  • Print and review daily system reports, and mail the daily refund cheques
  • Trace stop, and reissue lost refund cheques, process stop payments, change in withdrawal amounts, bank information changes, and manual withdrawals through online banking
  • Reconcile all credit card daily transactions
  • Preparation of the daily deposits
  • Main point of contact; interface with Underwriters and Customer Service Representatives to help them resolve accounts receivable issues
  • Perform other related work as required

Benefits

  • holistic wellness program
  • corporate curriculum
  • education reimbursement program
  • travel incentives
  • product and service discounts
  • Pay-for-performance
  • best-in-class recognition programs
  • defined contribution plan
  • personal spending account
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