Accounts Receivable Collector PT

USPI•Lakewood Township, NJ
•$20 - $24

About The Position

Lakewood Surgery Center is seeking a part-time Accounts Receivable Collector to cover business office functions as needed under the direction of the Business Office Manager. The role supports accounts receivable, billing, claims follow-up, and accurate financial transactions in a fast-paced environment. The successful candidate will bring strong multitasking, communication, teamwork, and customer service skills, along with attention to detail and sound judgment. Lakewood Surgery Center is an accredited facility focused on providing a high-quality, service-oriented environment for surgical procedures. It is part of USPI, which partners with physicians and health care systems to provide ambulatory services throughout the United States.

Requirements

  • High school diploma or equivalent.
  • 1–2 years of previous medical claims experience.
  • Experience with government payer claim adjudication, including Medicare, Medicaid, VA, or Tricare, and commercial payers such as BCBS, Aetna, Cigna, or UHC.
  • Familiarity with reading contracts and applying their rules to EOBs to determine a follow-up or resolution path.
  • Familiarity with grievance and appeals processes.
  • Ability to read an EOB.
  • Professional verbal and nonverbal communication skills.
  • Ability to use time effectively to prepare the work area for high-paced demand.
  • Genuine desire to work and improve the hospital as a whole.
  • Ability to multitask.
  • Strong medical terminology knowledge.
  • Excellent phone etiquette and exceptional customer service skills.

Responsibilities

  • Manage accounts receivable and billing, including PIP, workers’ compensation, and third-party claims related to ambulatory surgery center or outpatient services.
  • Use accounting software and ERP solutions to manage accounts receivable and billing functions.
  • Track and review denial EOBs.
  • Follow up weekly on unpaid and denied claims.
  • Review accounts receivable reports weekly for open charges and nonpayment issues, including short payments, ineligibility, inaccurate diagnoses or coding, and missing authorizations.
  • Communicate trends involving failed activities or claims, denials, and process issues to the Collections Lead.
  • Monitor customer credit accounts and take appropriate action to collect delinquent payments.
  • Manage cash, process checks, and oversee cash activity to support accurate and timely financial transactions.
  • Review claims in the electronic health record for accuracy and submit claims electronically or on paper as required.
  • Monitor electronic claims to confirm successful transmission to the clearinghouse.
  • Collaborate with team members to support smooth financial operations.
  • Complete special projects and other duties assigned by management.

Benefits

  • Medical, dental, vision, disability, and life insurance, subject to employment status.
  • Paid time off for vacation and sick leave; starting accrual is 15 days per year.
  • 401(k) retirement plan.
  • Paid holidays.
  • Health savings accounts and healthcare and dependent flexible spending accounts.
  • Employee Assistance program.
  • Employee discount program.
  • Voluntary benefits including pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder and childcare, AD&D, and auto and home insurance.
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