Accounts Receivable

Canstar Restorations LP•Coquitlam, BC

1d•CA$50,000 - CA$60,000

About The Position

This Accounts Receivable Collections Specialist is responsible for the efficient, timely, and accurate collections of outstanding customer account balances. This position reports to the Accounts Receivable Supervisor. The role is best suited to someone who enjoys problem solving, is highly organized and thrives in a fast-paced environment. Our team loves to have fun and celebrate, so a positive attitude and willingness to support the team is critical to being a cultural fit.

Requirements

A minimum of 3+ years of Accounts Receivable experience
Proven ability to practice effective customer service techniques, yet to be professionally assertive when necessary
Knowledge of Generally Accepted Accounting Principles (GAAP)
Strong understanding of Accounts Receivable workflows
Strong computer skills including Microsoft Office Suite (Outlook, Word, Excel including pivot tables)
Strong administrative and organizational skills with ability to adjust and respond professionally to changing priorities and ad-hoc issues
Strong interpersonal and communication skills (both written as well as verbal) with the ability to communicate with all levels of the organization in a professional and competent manner
Able to adapt to change and learn new processes as the business evolves/develops
Proven ability to multi-task, work well under pressure, handle high volumes, and prioritize workload to meet deadlines
Team player with positive attitude who takes initiative and has a strong work ethic

Nice To Haves

Experience in the construction or restorations industry is considered an asset
Experience working with Dynamics/NAV is considered an asset

Responsibilities

Ensures timely collection of outstanding receivables to meet collection objectives
Ensures compliance with company billing and collection policies
Regular review and reconciliation of customer accounts to ensure accurate account balances
Research and resolve payment discrepancies, providing invoice/statements to customers when required
Contact customers regarding overdue accounts, determine and resolve reasons for non-payment
Collects and allocates daily payments to customer accounts, including cheques, EFT, wires, e-transfers, and credit cards
Reviews pre-payments against accounts/AR sub-ledger on a weekly basis to apply payments where possible
Ensure adjustments to accounts are completed in a timely and accurate manner
Review reports monthly that identify delinquent accounts and works with Project Managers to communicate payment inquiries, through email and direct communication
Collects and reports on activities as per established accounting guidelines
Collaborates with management and escalate concerns to address issues or irregularities to ensure timely collections and avoiding further deficiencies or collection risks
Project the highest level of professionalism and courtesy towards customers
Perform other duties and responsibilities as required
Ensure that self and others adhere to Canstar’s health and safety practices and procedures
Ensure good housekeeping is kept to perform work safely and efficiently
Understand safety policies and protocols
Ensure that self and others on site are wearing all required PPE, when required