Accounts Receivable Collection Specialist

Dialysis Clinic, Inc. • Albuquerque, NM

1d • Hybrid

About The Position

The Accounts Receivable Collection Specialist ensures timely and accurate processing of incoming payments and maintains financial records related to customer accounts. This role supports the financial health of the organization by managing billing, collections, and reconciliation processes. Success in this role is defined by maintaining low days sales outstanding (DSO), accurate ledger entries, and effective communication with internal and external stakeholders. This position will be hybrid, part remote and part time in the office in Albuquerque, NM.

Requirements

• Strong attention to detail and accuracy in data entry and financial reporting.
• Ability to communicate professionally with internal teams and external customers.
• Proficiency in Microsoft Office Suite, especially Excel.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Minimum 1 year of experience in accounts receivable or general accounting required.

Nice To Haves

• Experience with healthcare systems and Microsoft Excel preferred.

Responsibilities

• Generate and distribute customer invoices in accordance with contract terms and billing schedules.
• Review billing data for accuracy and resolve discrepancies prior to submission.
• Maintain records of invoices and payments in the accounting system.
• Monitor aging reports and follow up on overdue accounts via phone and email.
• Collaborate with customers to resolve payment issues and negotiate payment plans when necessary.
• Document collection efforts and escalate unresolved issues to management.
• Reconcile customer accounts and apply payments accurately.
• Prepare monthly AR reports and assist with audit requests.
• Identify and report trends in payment delays or disputes.
• Ensure compliance with company policies, GAAP, and applicable regulations.
• Recommend and implement process improvements to enhance AR efficiency.
• Maintain confidentiality of financial data and customer information.

Benefits

• Comprehensive medical, dental and vision benefits
• Life and long-term disability insurance are provided at no additional expense to the employee
• Paid time off (PTO), including holidays
• Extended Sick Bank (ESB) in addition to PTO – paid time for doctor appointments, sickness or medical leave
• Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent
• Education reimbursement
• Employee assistance program
• Wellness program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed