Accounts Receivable Specialist

Care.com • Dallas, TX

4d • Hybrid

About The Position

Join the Controllership/Accounting team as an Accounts Receivable Specialist, responsible for supporting the AR/Cash function, driving our day-today collections professionally, ensuring timely cash application and supporting month-end close, and reconciliation activities across domestic and international operations, and contribute to initiatives that improve working capital.

Requirements

• Bachelor's degree in Accounting, Finance, or related field required
• Minimum of 2 to 5 years of experience in Accounts Receivable or a related accounting role
• Knowledge of U.S. Generally Accepted Accounting Principles (U.S. GAAP)
• Working knowledge of revenue recognition principles, collections, and cash flow processes
• Proficiency with ERP systems and strong Excel skills
• Strong analytical, organizational, and communication skills with the ability to prioritize and meet deadlines in a fast-paced environment
• A proactive mindset with a focus on continuous improvement and customer satisfaction
• Great teammate with experience working cross-functionally, capable of liaising effectively with various departments and levels daily

Nice To Haves

• Workday ERP experience is a plus

Responsibilities

• Responsible for daily Accounts Receivable operations across various customer types (B2B, B2C, subscription-based, high volume/low value, etc.), ensuring accuracy and compliance with company policies and accounting standards
• Apply daily incoming payments (ACH, wires, checks, credit cards) to customer accounts accurately, ensuring proper matching in ERP.
• Prepare customer invoices and cash sales based on contractual terms, ensuring proper documentation and controls are followed
• Actively monitor AR aging reports, identify high-risk and delinquent accounts and drive persistent, professional collection outreach (via phone/email) on overdue balances.
• Support the administrative collections process by manually uploading invoices and supporting documentation directly into third-party customer payment portals to ensure seamless processing and payment routing.
• Proactively research, track, and resolve unapplied cash by collaborating with customers and internal teams to ensure payments are correctly applied.
• Collaborate with Sales, Account Management, Customer Success, and Revenue Accounting teams to help resolve billing disputes and improve customer experience
• Prepare AR reports and schedules to support balances for quarterly reporting and flux analysis/explanation
• Maintain accounts and sub-ledgers and prepare balance sheet and income statement reconciliations, including the timely resolution of any outstanding reconciling items.
• Generate manual and system-driven journal entries to be reviewed by the Accounts Receivable Manager and Director of Revenue, including the creation of vital analyses and back-up support.
• Provide accounting and reporting assistance to other cross-functional teams (e.g., FP&A, Sales, Operations, Marketing, Legal, IT, etc.).
• Support internal and external audits by providing accurate documentation in compliance with SOX requirements
• Lead or contribute to special projects and process improvement initiatives within the Accounting/Controllership and Finance organization

Benefits

• health insurance coverage
• life, and disability insurance
• a generous 401K employer matching program
• paid holidays
• paid time off (PTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level