Accounts Receivable - Accounts Receivable Specialist

Myers Industries Inc•Akron, OH

12h•Onsite

About The Position

The Accounts Receivable Specialist/ Collection Analyst position is accountable for collecting the maximum amount of overdue funds from customers and analyzing the risk associated with the sale, which may include a variety of collection techniques and the selective use of outside collection services. As an accounts receivable coordinator, you would perform some analysis of financial information and/or any other relevant information of assigned customers in order to assess credit risk and make necessary recommendations to the business and you will prepare reports to aid management and perform account and customer reconciliations as necessary. The accounts receivable coordinator will be adding value to the business by consistently improving processes and maximizing cash flow for the assigned portfolios.

Requirements

Intermediate PC skills required: Microsoft Excel & word proficiency, data entry, data retrieval, problem solving
Analytical skills to assist review and manage complex or diverse information
Ability to multi-task in a fast-paced environment
Problem solving skills to identify and resolve problems in a timely manner; develop alternative solutions and work well in a team environment
Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments
Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments
Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality; detail-oriented.
Office skills through education, training and experience, including, but not limited to PC, Must have good communication (verbal and written) skills
Reasoning Ability-Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Team oriented with the desire to achieve excellent results
Knowledge of Windows environment and MS Office software (Outlook, Excel, and Word).
1-3 years of collection experience (Commercial Collections preferred)
Familiarity with credit procedures (i.e. Dun and Bradstreet, Third Party Collections, etc.)

Nice To Haves

Familiarity of ERP systems such as J.D. Edwards is preferred.

Responsibilities

Stratify collection activities to maximize cash receipts
Receive and manage inbound and outbound collection calls
Contact customers regarding overdue accounts and determine reasons for non-payment
Monitor payment commitment & follow up with customer as needed
Analyze and inform sales, district sales manager, and credit & collections manager of credit risks
Research and recommend initial credit lines
Partner with sales team to resolve disputes
Communicate with sales & supervisor on top outstanding accounts
Research credits and communicate to the customer
Coordinate customer credit changes with the credit manager
Communicate accounts being shifted to a collection agency to managers
Communicate bad debt write-offs to managers
Maintain accurate records about the customer payment status
Maintain customer accounts to reflect accurate data
Minimize bad debt write offs through collection activity
Ensure company objectives for DSO targets are met through customer account management
Cash application, as assigned