Accounts Receivable Clerk

Alsco•San Antonio, TX

About The Position

The Accounts Receivable Clerk is responsible to the Office Manager for collecting and maintaining charge accounts in accordance with company policy. The role requires excellent communication skills to resolve accounts receivable issues appropriately and effectively. The clerk processes customer payments, monitors accounts, pursues collections, communicates with customers and management, and supports account closing and reporting processes. The position may also include some general office functions. It is a full-time, non-exempt position with no travel required.

Requirements

Proficiency with Microsoft Office, particularly Excel spreadsheets used to summarize aging and past-due accounts.
Excellent written and verbal communication skills in English, especially telephone skills.
Excellent interpersonal skills and the ability to work successfully in a team environment.
Strong organizational and multitasking skills, with attention to detail.
Successful experience enthusiastically pursuing collection efforts.
A good understanding of general business operating procedures and proficiency in data entry.
Some business or similar experience.

Responsibilities

Process customer payments according to company policy.
Follow the branch collection strategy by monitoring customer accounts for non-payment, skipped invoices, and partial payments.
Provide management with regular updates on the status of account collections.
Organize a recovery system and initiate collection efforts.
Complete monthly and quarterly closing statement processes and create reports.
Contact customers by phone, email, mail, or in person to arrange payment on delinquent accounts.
Perform reference checks on credit applications and report findings to management.
Investigate and resolve customer inquiries in a timely manner.
Submit accounts to management for bad-debt write-off.
Fax or email invoices to customers for payment.
Perform other tasks as required.
May perform some general office functions.