Accounts Receivable Cash Application Specialist

MES Service Company.•Fort Lauderdale, FL

1d•Hybrid

About The Position

MES is seeking an Accounts Receivable Cash Application Specialist to identify, post, and apply customer payments accurately and promptly across multiple entities and bank accounts. The role processes daily lockbox deposits, ACH payments, wire transfers, checks, credit-card settlements, and other customer receipts. It also involves researching missing remittance details, resolving application exceptions, reconciling cash activity, and reducing unapplied cash balances. The specialist works in a high-volume, deadline-driven accounts receivable environment, using NetSuite and cash-application systems to post receipts, research and resolve exceptions, reconcile bank and system activity, and support customers and internal teams. The position is based in MES’s Dania Beach, Florida office, with an anticipated schedule of four days in the office and Fridays remote. The usual schedule is Monday through Friday, generally 8:00 AM–5:00 PM. Regular nights and weekends are not expected, although some flexibility may occasionally be needed during month-end, year-end, or other critical deadlines.

Requirements

Associate degree in Accounting, Finance, Business Administration, or a related field, or equivalent professional experience.
At least three years of accounts receivable, cash-application, or accounting experience.
Experience processing high-volume customer payments.
Working knowledge of lockbox deposits, ACH payments, wires, checks, and customer remittances.
Understanding of invoices, credit memos, deductions, overpayments, and unapplied cash.
Proficiency in Microsoft Excel and Outlook.
Strong reconciliation, research, and analytical skills.
Excellent attention to detail and data-entry accuracy.
Ability to manage daily deadlines and changing priorities.
Ability to handle confidential banking, customer, and financial information appropriately.

Nice To Haves

Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
Experience with NetSuite or a comparable enterprise resource planning system.
Experience with automated cash-application software or bank-integration platforms.
Experience processing transactions for multiple legal entities and bank accounts.
Experience with Canadian-dollar or other foreign-currency receipts.
Experience in a distribution, manufacturing, service, or high-volume transactional environment.
Familiarity with customer procurement portals and electronic remittance formats.

Responsibilities

Retrieve and review daily lockbox, ACH, wire, check, and electronic-payment activity.
Record customer receipts accurately and promptly in NetSuite and apply them to the correct customer accounts, invoices, credit memos, and business entities.
Follow customer remittance instructions, document payment applications, and process transactions involving multiple invoices, deductions, discounts, short payments, and overpayments.
Meet daily service-level and month-end cutoff requirements, and verify NetSuite postings against bank and lockbox activity.
Maintain accurate transaction dates, payment methods, reference numbers, and supporting documentation.
Obtain missing remittance details from customers, collectors, bank records, and electronic payment notifications.
Research unidentified receipts and determine the correct customer account and invoice application, including payments received under parent companies, third parties, customer locations, or alternate account names.
Resolve duplicate payments, short payments, overpayments, offsets, and unauthorized deductions; coordinate application questions with AR Collections Specialists and escalate significant or unresolved exceptions to the Accounts Receivable Manager.
Document research and application decisions, assign unresolved cash items to an owner, and actively monitor them.
Review unapplied and unidentified cash reports daily, research aged balances, and coordinate resolution with customers and internal teams.
Apply available credit memos according to remittance instructions and approved procedures, identify credits that may be applied to open invoices, and research refund requests.
Prepare refund documentation and ensure refunds, write-offs, and account adjustments receive required authorization.
Reconcile daily cash postings to lockbox reports, bank deposits, and electronic-payment activity; investigate missing, duplicated, incorrectly posted, or otherwise discrepant transactions.
Support monthly reconciliation of cash receipts, unapplied cash, and accounts receivable balances, including confirming the correct legal entity, currency, and bank account.
Coordinate corrections involving intercompany or cross-entity payments and retain reconciliation and remittance support according to company policy.
Monitor automated cash-application interfaces and exception queues; review system-generated matches when required and manually research payments that fail automated matching.
Identify recurring remittance or system issues and work with Finance and IT on improvements to matching, remittance capture, and cash-posting rules.
Assist with testing system upgrades, bank integrations, and cash-application enhancements; maintain current process documentation and procedures.
Respond to customer questions about payment application, account balances, and available credits; provide payment details to AR Collections Specialists and assist with account reconciliations.
Communicate recurring payment issues to the appropriate collector or manager, participate in daily cash reviews, aging meetings, and month-end close activities, and provide coverage for other cash-application functions when needed.
Support internal and external audit requests involving customer receipts.