Cash Applications Associate (Accounts Receivable)

Veritext • Tampa, FL

4d • $21 - $23

About The Position

The Cash Applications Associate (Corporate) accurately applies incoming payments to client invoices to minimize client confusion and alleviate collection efforts. The role works collaboratively with Veritext colleagues and demonstrates Veritext Values. It ensures internal and external client communications are professional, timely, and courteous; communicates necessary information accurately and effectively; reports incidents to management; welcomes new projects and ideas; and continually enhances job knowledge while contributing value to the role.

The Associate processes payments from lockbox, EFT, credit cards, checks, and ACH; posts receipts, discounts, and adjustments; researches payment discrepancies; resolves or escalates issues; and reconciles receipt batches to bank deposits. The role also involves understanding company targets, products, services, and fees, and supporting clients with requests such as confirming bank information and providing direct deposit forms.

Requirements

• At least 2 years of related experience.
• Proficiency in MS Office.
• Proficiency in relevant financial software packages and applications.
• Excellent written and verbal communication skills.
• Customer-service orientation and strong interpersonal skills.
• Ability to respond to requests promptly and accurately.

Responsibilities

• Process and accurately and promptly apply incoming lockbox, EFT, and credit card payments to client invoices.
• Understand company targets and strive to meet and exceed them.
• Understand Veritext products and services, their value, and their associated fees.
• Resolve issues and escalate or communicate as needed to ensure prompt, accurate resolution.
• Assist clients with requests, including confirming bank information and providing direct deposit forms.
• Accurately and promptly post cash receipts, discounts, and adjustments to client accounts, including checks, credit cards, and ACH payments.
• Research duplicate payments, overpayments, and unapplied cash, and take appropriate action to resolve them promptly.
• Strive to meet and exceed financial targets and metrics.
• Reconcile receipt batches to ensure they balance and tie back to bank deposits.
• Handle internal and external client communications professionally, courteously, and promptly.
• Report incidents to management and communicate necessary information accurately and effectively.
• Continuously enhance job knowledge and welcome new projects and ideas.

Benefits

• Competitive compensation and total rewards package.
• Comprehensive medical, dental, and vision insurance.
• Company-paid life insurance.
• Short-term and long-term disability insurance.
• Earned wage access before payday.
• Matched 401(k).
• Hybrid or remote work structure for most roles, based on business needs.
• Paid time off.
• Paid parental leave.
• Tuition reimbursement.
• Employee equity and referral programs.
• Mental health and wellness benefits.
• Learning and development opportunities, including ongoing training, mentorship, and access to resources.
• Collaborative and inclusive culture with programs such as Veritext Summer Camp and Wellness Week.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed