Accounts Payable Specialist

Suite Living Senior Care•White Bear Lake, MN

7d•Onsite

About The Position

Suite Living Senior Care is seeking a detail-oriented Accounts Receivable & Billing Specialist to join our Corporate Office in White Bear Lake, MN. This position will primarily focus on Accounts Receivable collections and maintaining positive relationships with residents, families, and payors to ensure timely payment of outstanding balances. In addition to collections responsibilities, this role will be cross-trained in various billing functions to provide support to the billing team, assist with workload distribution, and serve as a backup resource when team members are out of the office.

Requirements

High School Diploma or equivalent required
Minimum of 1 year of experience in Accounts Receivable, Collections, Billing, or related accounting functions preferred.
Experience working with accounting software; Sage experience preferred but not required.
Intermediate proficiency in Microsoft Office, including Excel.
Strong communication, customer service, and problem-solving skills.
Ability to handle sensitive financial conversations professionally and effectively.
Excellent organizational skills with strong attention to detail.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Nice To Haves

Associate's or Bachelor's Degree in Accounting, Finance, Business, or related field preferred.

Responsibilities

Monitor and manage outstanding accounts receivable balances across multiple entities.
Contact residents, families, responsible parties, and payors regarding past-due balances in a professional and customer-focused manner.
Research account discrepancies and work collaboratively with internal teams to resolve billing and payment issues.
Document collection efforts, payment arrangements, and account activity accurately.
Follow established collection policies and procedures while maintaining positive customer relationships.
Assist with monthly accounts receivable reporting and aging reviews.
Assist with resident billing processes across multiple entities.
Review billing information for accuracy and completeness.
Support invoice generation, account adjustments, and billing-related inquiries.
Serve as backup support for billing team functions as needed.
Cross-train on additional billing responsibilities to provide coverage during employee absences.
Complete other accounting and administrative duties as assigned.