Accounts Receivable & Billing Specialist - Home Health

Transition Home Healthcare•Houston, TX
•Onsite

About The Position

Transition Home Healthcare and Pathways Hospice is seeking a self-driven, organized Accounts Receivable & Billing Specialist to support billing and collections for home health and hospice services. The role focuses on efficient reimbursement operations, accurate patient account records across multiple EMR systems, and strong customer service to patients, families, payors, and referral sources. This is an onsite position in Houston, Texas (77081).

Requirements

  • At least one year of experience with billing processes, accounts receivable, prior authorizations, and billing systems in home health or hospice.
  • Knowledge of different insurance and HMO plans, with the ability to research complex issues.
  • Working knowledge of home health insurance, authorization, and appeals requirements.
  • Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Strong communication and interpersonal skills.

Nice To Haves

  • Experience with Homecare Homebase (HCHB) EMR.

Responsibilities

  • Ensure reimbursement through efficient billing and collections operations and effective accounts receivable management.
  • Update billing and patient account records in multiple EMR systems accurately and promptly.
  • Document follow-up and other necessary information in patient accounts.
  • Work aged accounts receivable, resubmit bills on overdue accounts, and refer significantly delinquent accounts to a supervisor for further collection.
  • Gather, collate, and report key billing information to the Director of Revenue Cycle Management.
  • Maintain comprehensive working knowledge of the billing information system, including upgrades and enhancements.
  • Establish and maintain positive working relationships with patients, family members, payors, and referral sources.
  • Maintain working knowledge of insurance company and authorization requirements.
  • Apply knowledge of payor contracts and ensure payors are billed according to contract provisions.
  • Protect confidential patient and organizational information through effective controls and direct supervision of billing operations.
  • Complete other tasks as required and designated by the supervisor and/or administrator.

Benefits

  • Competitive pay
  • Paid time off (PTO) and holidays
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • LTD/AD&D insurance
  • Short-term disability insurance
  • Supplemental insurance, including hospital indemnity, cancer policies, and legal plans
  • 401(k) with employer match
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