Accounts Receivable Associate
About The Position
The Accounts Receivable Associate will be responsible for billing customers, processing credit memos and refunds, and ensuring adherence to the corporate credit policy. This role involves managing daily customer deposits and payments, reviewing orders for potential fraud, and verifying credit card order processing. The associate will also maintain the NetSuite customer database and assist the Credit Manager with collection calls. Proficiency in using various online tools and programs for credit duties, monitoring shared emails, and completing a background check for PCI DSS compliance are key aspects of this position. Additionally, the role requires adherence to safety policies and procedures.
Requirements
- Candidate must complete a comprehensive background check to support our PCI DSS compliance
- Strong computer skills, including Microsoft Word and Excel
- Attention to detail - accuracy is extremely important in this position
- Excellent time & workload management skills
- Excellent verbal and written communication skills
- Customer service mindset
- Ability to work independently within a team environment to accomplish common goals
- Capacity to learn and utilize a variety of continually changing technology platforms to accomplish day-to-day duties
- 2-year Accounting degree or comparable work experience
Nice To Haves
- Experience working with NetSuite
- Dun & Bradstreet experience
- Experience with military contracts and WAWF
Responsibilities
- Bills customers for all orders shipped daily
- Issues credit memos or refunds as needed
- Follows the corporate credit policy in regard to the credit granting, reporting, and updating process
- Makes sure tax procedures are followed
- Works on daily customer deposits/payments and associated duties
- Reviews orders for potential fraud using a variety of tools
- Verifies that credit card orders are processed correctly
- Maintains NetSuite customer database to ensure that information is current and accurate
- Assists the Credit Manager in making collection calls on past-due accounts
- Uses a variety of websites and programs to complete daily credit duties, including Dun & Bradstreet, WAWF, Exostar, and CyberSource
- Monitors shared emails to ensure all work is done accurately and in a timely manner
- Must follow safety policies, use PPE, complete safety trainings, report hazards, report work-related injuries for team members, and maintain a safe workplace.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
