Accounts Receivable Associate

Dallas College•Shirley, NY

4d•Onsite

About The Position

Dallas College is seeking an Accounts Receivable Associate to support the day-to-day operations of its accounts receivable area in person. The role processes and monitors incoming payments, posts receipts, helps collect receivables, and supports student account services and financial operations. It requires careful handling and counting of cash, accurate financial recordkeeping, and customer service for students and other customers in a fast-paced environment. The position involves assisting customers in person, by phone, and by email; reconciling cash drawers and daily balances; reviewing accounts and resolving discrepancies; and processing returned checks, payment plans, and related documentation. The employee may need to work extended hours, including evenings and Saturdays during peak periods, and assist at other locations as needed. Regular and predictable attendance is required.

Requirements

High school diploma.
Two years of experience in an accounts receivable role, or an equivalent combination of education and experience.
Two years of cash-handling experience.
Meticulous attention to detail and a high level of accuracy.
Ability to calculate, post, and manage accounting figures and financial records.
Interpersonal skills and ability to work independently and as part of a team in a customer service-oriented environment.
Effective oral and written communication skills.
Proficiency with Microsoft Office Suite, email, internet interfaces, and other computer systems.
Strong organizational, conflict-resolution, prioritization, multitasking, and problem-solving skills.
Ability to accurately handle and count large amounts of cash.
Official transcript required.
Ability to work extended hours, including evenings and Saturdays during peak times, and assist at other locations as needed.
Regular and predictable attendance.

Nice To Haves

Bilingual or multilingual ability.

Responsibilities

Reconcile daily accounts receivable cash drawer balances, account for payments, and ensure payments are properly posted.
Verify accounts receivable data, identify and resolve discrepancies, and maintain accurate electronic spreadsheets and financial records.
Monitor past-due accounts and contact students regarding payment status.
Place appropriate restrictions and notes on delinquent accounts.
Assist customers in person, by email, and by phone; provide general information and refer non-routine inquiries to appropriate staff.
Reconcile cash drawers and prepare a summary sheet for each day's cash drawer sessions.
Post charges and payments for student accounts and miscellaneous transactions.
Scan daily cash reports and payment plans into the database.
Process non-sufficient-funds (NSF) items and returned checks for student accounts receivable.
Oversee assigned projects as needed.
Complete required Dallas College professional development training hours per academic year.
Perform other duties as assigned.