Accounts Receivable Associate II

Niagara Bottling•Diamond Bar, CA

7d•$25 - $33

About The Position

The Accounts Receivable Associate II is responsible for reconciling customer accounts, conducting business-to-business collections, collecting receivable balances according to payment terms, and maintaining accurate reconciliation records. The role works with customer Accounts Payable departments and Niagara’s Sales team to handle account inquiries and resolve customer disputes. It also reviews aging and weekly reports, identifies and processes or disputes deductions and short payments, applies on-account payments and overpayments to correct transactions, and maintains daily BOL files for assigned warehouses. The position handles basic functions and “B,” “C,” and “D” customers, with opportunities to assist with special projects, serve as a second trainer, and assist an Associate III when needed. Responsibilities may change, and the description is not a comprehensive list of all duties. The role requires at least a high school diploma and two years of experience in the field or a similar manufacturing environment and two years of experience in the position. An associate degree in accounting or progress toward one is preferred. The posted compensation range is $24.59–$32.58 per hour.

Requirements

Two years of experience in the field or a similar manufacturing environment; experience may include a combination of work experience and education.
Two years of experience in the position; experience may include a combination of work experience and education.
High school diploma.
Ability to solve mathematical problems.
Intermediate knowledge of and experience with Microsoft Excel and Outlook.
Excellent written and verbal communication skills.
Ability to prioritize, multitask, and stay organized.
Ability to identify and resolve problems in a timely manner and gather and analyze information skillfully.

Nice To Haves

Four years of experience in the field or a similar manufacturing environment.
Four years of experience working in the position.
Knowledge of Oracle Applications.
Associate degree in Accounting or working toward this goal.

Responsibilities

Collect business-to-business receivable balances according to payment terms.
Develop and manage professional relationships with customers’ Accounts Payable departments, responding to requests for current statements, invoices, and proof of delivery (POD).
Meet and exceed team and individual KPIs.
Review accounts receivable aging and reconcile customer accounts.
Review weekly reports and address issues as needed.
Work with the Sales team to resolve customer disputes.
Identify customer deductions and short payments, and process or dispute them as needed.
Research information to validate, dispute, or clear deductions and short payments related to fines.
Identify on-account payments and overpayments and apply them to the correct transactions.
Maintain daily BOL files for assigned warehouses.
Handle basic functions and “B,” “C,” and “D” customers.
Assist with special projects, serve as a second trainer, and assist an Associate III if needed.

Benefits

Paid time off for holidays, sick time, and vacation time.
Paid parental and caregiver leaves.
Medical coverage, including virtual care options.
Dental insurance.
Vision insurance.
401(k) with company match.
Health Savings Account with company match.
Flexible Spending Accounts.
Expanded mental wellbeing benefits, including free counseling sessions for team members and household family members.
Family Building Benefits, including enhanced fertility benefits for IVF and fertility preservation, plus adoption, surrogacy, and Doula reimbursements.
Income protection, including Life and AD&D, short- and long-term disability, critical illness, and an accident plan.
Special discount programs, including pet plans, prepaid legal services, identity theft protection, car rental, and airport parking.
Tuition reimbursement, college savings plan, and scholarship opportunities.