Accounts Receivable and Payable Associate

PALRAM Industries•Kutztown, PA

About The Position

The Accounts Receivable and Payable Associate provides financial, administrative, and clerical services for accounts receivable and payable across multiple companies (Americas, P2000, Canopia, and Mexico). The role works independently on assignments and contributes as part of the Finance Team. The position receives assignments from the Credit Manager/Accounting Team Lead. The associate processes cash applications, customer account updates, collections, credit-related work, invoice and payment processing, vendor reconciliations, and month-end support. The role also assists with audits and other accounting assignments and performs additional duties as directed.

Requirements

  • 1–3 years of experience in an accounting support position, specifically accounts receivable, invoicing, and/or collections.
  • High school diploma required.
  • Excellent communication skills and the ability to effectively manage high volumes of email communication.
  • Ability to work independently as a self-starter.
  • Self-motivation and ability to work effectively with others.
  • Strong analytical and organizational skills.
  • Prior experience working in an ERP environment and web-based customer portals.
  • Attention to detail while interfacing daily with multiple software and internet systems.
  • Demonstrated proficiency with Microsoft Office applications, including Word and Excel.
  • Ability to solve problems and deal with varied situations where only limited standardization exists.

Nice To Haves

  • Associate degree in Accounting preferred.
  • SAP experience preferred.
  • Familiarity with EDI customers and transactions is a plus.

Responsibilities

  • Process cash applications for checks and wire deposits for multiple companies and update or clear customer accounts.
  • Perform static credit checks for existing customers as backup to the Team Lead.
  • Prepare weekly collection and deposit logs for multiple companies.
  • Make collection calls and follow up with customers.
  • Complete customer credit references.
  • Retrieve invoice status from multiple customer portals.
  • Process credit/debit memo requests.
  • Keep customer accounts clear and up to date, and contact customers to take open credit notes.
  • Research accounts receivable and collection issues related to billings and returns for customer payments, except HD Americas.
  • Create disputes for invalid customer deductions, including for customers such as Lowes.
  • Research shipments and obtain proof-of-delivery copies from shipping companies for the QA department (Orgill) and unpaid invoices, particularly Lowes.
  • Assist warehouse personnel in identifying returns that lack proper information.
  • Calculate, obtain approvals for, and process monthly commissions for outside representatives.
  • Prepare the monthly credit note file.
  • Cover ARA-HD duties and some Team Lead duties during vacations; the role is cross-trained.
  • Assist with month-end closing by pulling general ledger data for rebates and co-ops.
  • Assist with year-end audits and other accounting assignments as needed.
  • Perform other duties and activities as directed.
  • Process invoices, ensuring accuracy, completeness, and compliance with company policies.
  • Participate in payment runs involving ACH, wires, and checks.
  • Check and verify weekly vendor payments.
  • Research and resolve invoice discrepancies with internal contacts and outside vendors.
  • Reconcile vendor statements and validate account balances.
  • Produce accurate accruals during month-end close.
  • Ensure compliance with internal control procedures.
  • Review goods receipts to identify vendor deliveries that have not been invoiced.
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