Accounts Receivable Analyst

Vertafore • Denver, CO

1d • Onsite

About The Position

Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.

Requirements

• Ability to work effectively with, and obtain cooperation from other employees, departments/functions, as well as outside parties
• Excellent verbal, written, and phone communication skills
• Detail and deadline driven with a drive for quality and timeliness of work
• Strong organization skills and ability to take initiative
• Intermediate level knowledge of MS Excel.

Nice To Haves

• Ability to run pivot tables and vertical lookups in MS Excel.

Responsibilities

• Navigate systems and tools to help track, monitor, and reconcile billing disputes timely with the goal of collecting all outstanding invoices.
• Serve as a tier 1 Customer escalation point and maintain strong working relationships with Strategic customers to effectively address and resolve the most complex customer invoice issues and inquiries.
• Provide senior level support, training, and guidance to the Accounts Receivable services Team.
• Work closely with other departments to support their Strategic accounts.
• Run multiple reports on activities related to collection efforts in terms of collected dollars against goal, and number of outstanding dispute and credit tasks being worked.
• Design and implement solutions around issue analysis.
• Drive and lead all AR system enhancement testing.
• Provide Accounts Receivables (AR), Account Resolution Status, AR Forecasts and Trends analysis through clear and concise communication.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed