Accounts Receivable Analyst

Americold • Atlanta, GA

3d

About The Position

The AR Analyst will actively manage an A/R portfolio of non-standard complex
accounts with a focus on root cause analysis identification and resolution to
drive customer payment performance optimization and cash flow. This role handles
significant high volumes of transactions, which require fast decision-making and
a self-starter requiring minimal supervision. This is a critical role in
reducing AR exposure by ensuring the assigned portfolio is proactively
monitored, and issue resolution efforts are timely, effective and according to
company policy and procedure. The ideal candidate demonstrates a commitment to
excellence, initiative, adaptability, and teamwork.

Requirements

• Bachelor’s degree (Accounting or Finance preferred) or equivalent work experience.
• Minimum 3+ years prior experience in AR, accounting, or finance, or similar function within order to cash.
• Minimum 3+ years of experience working with large ERP (Oracle experience preferred).
• Intermediate to advanced Excel skills (vlookup, xlookup, pivot tables).
• Detail-oriented with strong analytical and problem-solving skills.
• Strong interpersonal, organizational, and written/verbal communication skills with the ability to work independently.
• Strong understanding of the order-to-cash transaction life cycle.
• General understanding of SOX audit requirements in a publicly traded company.

Nice To Haves

• Exceptional attention to detail and accuracy.
• Proven ability to identify payment trends, analyze root causes, and recommend solutions.
• Proven ability to multitask and prioritize in a deadline-driven environment.
• Strong customer service mindset and collaborative approach.
• Effective problem-solving skills and proactive attitude.

Responsibilities

• Build and maintain strong working relationships with customers, business development teams, and internal partners.
• Proactively monitor AR aging for the assigned portfolio and take ownership to resolve issues, discrepancies, and customer inquiries promptly.
• Analyze customer accounts to identify trends, discrepancies, and potential risks while driving process improvement recommendations.
• Evaluate accounts for risk of non-collection and make recommendations to management for hold, payment plan, or bad debt reserve.
• Review, research, and resolve unapplied and on account cash.
• Initiate and lead cross-functional discussions to drive resolution.
• Support the execution of special projects and ad-hoc analysis as requested by management or based on the need within the organization.
• Subject matter expert for critical department processes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level