Accounts Receivable Administrator

Sonova AG•Mississauga, ON

3d•Hybrid

About The Position

This position has direct responsibility and accountability for the Accounts Receivable Administrator function.

Experience in Accounts Receivable administration and collections with some accounting background
Knowledge of billing and Collections procedures
Commitment to excellent customer service
Good working knowledge of Excel, Word, Outlook and SAP
Strong attention to detail, goal oriented with strong ethics
Excellent written and verbal communication abilities
Ability to work in a team environment
Ability to prioritize and manage multiple responsibilities

Collection calls and/or correspondence with customers, with special emphasis on delinquent accounts and DSO results
Resolving collection issues, processing customer credit memos, reviewing account adjustments, resolving client accounts discrepancies, billing and short payment issues, verifying discrepancies by and resolve clients’ billing issues
Monitoring and maintenance of complete AR portfolio
New account setup
Monitor customer credit terms
Establish and track customer payment plans
Managing COD accounts
Monitoring and releasing of held orders and monitoring, processing and reconciliations of all incoming cheque, wire, EFT and Credit Card payments, ensuring accuracy of all cash applications and preparing bank deposits
Positive and collaborative interaction with external and internal customers
Enlisting the efforts of sales and senior management when necessary to accelerate the collection process.
Preparation of various AR reporting for Finance Manager or Director of Finance, including Monthly statements run and mailing
Assisting and occasional backup to the Sales Analyst & Customer Loyalty function and participation in team planning meetings