Accounts Receivable Administrator
About The Position
Fix Network is looking for an Accounts Receivable Administrator who loves to put the foot to the floor! The Accounts Receivable Administrator is responsible for supporting the accurate and timely processing of invoicing, payments, and account reconciliations across Fix Network’s franchise and corporate operations. This role ensures AR transactions are properly recorded, customer accounts are maintained, and outstanding balances are actively monitored and resolved. The AR Administrator plays a key role in maintaining cash flow accuracy and supporting franchise partners, insurance payers, and internal teams.
Requirements
- Post-secondary education in Accounting, Finance, or Business Administration (or equivalent experience)
- 1–3 years of experience in Accounts Receivable or accounting support role
- Experience working with ERP/accounting systems (e.g., Sage, NetSuite, SAP, or similar)
- Strong organizational and time management skills
- Clear communication skills (written and verbal)
- Customer-service oriented approach (internal and external stakeholders)
Responsibilities
- Generate and distribute customer invoices in accordance with company billing policies
- Post customer payments (EFT, credit card, cheque, insurance remittances) into the accounting system
- Apply payments accurately to customer accounts and reconcile discrepancies
- Maintain up-to-date AR ledger records across multiple locations
- Reconcile AR sub-ledger to the general ledger on a regular basis
- Investigate and resolve payment discrepancies, short pays, and unapplied cash
- Maintain accurate customer account information and billing profiles
- Assist with month-end and year-end closing activities
- Monitor overdue accounts and initiate follow-ups with customers or insurers
- Coordinate with franchise locations to resolve outstanding balances
- Escalate high-risk or long-outstanding accounts to AR Analyst or Finance Manager
- Respond to customer billing inquiries in a timely and professional manner
- Liaise with franchise partners regarding billing issues and payment status
- Work with internal departments to resolve AR issues
- Assist in preparing aging reports and AR summaries for management review
- Maintain documentation for audit and compliance purposes
- Support continuous improvement of AR processes and workflows
Benefits
- Employer contribution to RRSP up to 3%
- Training and development
- 3 weeks of vacation upon hiring, plus 5 sick days per year
- Equipment provided by the employer
- Medical insurance for you and your family, including telemedicine
- Internal career opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
