Accounts Payable Specialist - Customer Facing Support role

Everflow•Miami, FL

2d•$65,000 - $70,000

About The Position

Accounts Payable Specialists manage the full lifecycle of Everflow's payments clients, including support, onboarding, and customer success. The role primarily supports Everflow's Managed Payments service and involves helping clients configure the service and execute payment cycles. It also focuses on defining and improving processes to create a framework that can scale. Everflow Pay is a native partner payment processing and automation solution designed to streamline payouts, invoicing, and compliance for affiliate and partner marketing programs.

Requirements

At least 3 years of digital advertising experience.
A bachelor's degree in a relevant field.
High proficiency in English.
Good product sense and willingness to learn.
Strong analytical background and a good grasp of internet technologies.
Familiarity with project management and customer success tools.

Nice To Haves

Experience with payment processing.
Sales and/or business development experience.

Responsibilities

Serve as a front-line account manager, supporting clients from both relationship and technical perspectives.
Develop expertise in new products and features and communicate their value to clients.
Provide client feedback to internal teams.
Help onboard new clients, including providing training.
Identify customer growth opportunities and develop and implement solutions to meet revenue expansion goals.
Define and improve existing processes.
Create and maintain Everflow Pay helpdesk resources, webinars, and other documentation.
Assist clients with setting up Managed Payments services and executing payment cycles.
Use payment solutions including Everflow Pay, Tipalti, and Veem to collect client funds into wallets and send timely payments to payees.