Accounts Payable Coordinator

Co-operators • Guelph, ON

1d • Hybrid

About The Position

The Operational Accounting Department is responsible for effective and efficient business processes for Accounts Payable, Claims Payable, Banking and Payroll reconciliation activities for all companies in the Co-operators Group. The Accounts Payable Coordinator is responsible for accurate creation/updates to vendor profiles in the Oracle Accounts Payable system ensuring strict adherence to business processes and internal controls.

Requirements

• Post Secondary education in Accounting or Finance or related discipline
• 2–4 years of relevant experience in the financial or insurance sector, including a minimum of two years in Accounts Payable.
• Strong keyboarding skills with a high degree of accuracy and efficiency in transaction processing and data entry.
• Excellent written and verbal communication skills, with a demonstrated customer service mindset and strong interpersonal abilities.
• Proven problem-solving, analytical, and critical-thinking skills, with the ability to assess issues, determine root causes, and recommend solutions.
• Experience working with Oracle ERP or similar enterprise financial systems; ability to interpret and apply company policies and internal controls.

Nice To Haves

• French is an asset.

Responsibilities

• Review and action daily vendor intake requests in ServiceNow by validating intake forms, assessing supporting documentation for accuracy and compliance, following up on missing information, and closing or rejecting requests as appropriate.
• Accurately create, update, and maintain vendor profiles in Oracle AP, including attaching tax documentation, creating vendor notes, and ensuring complete audit documentation for all requests.
• Perform second-level reviews for bank account setups and changes to ensure adherence to internal controls and compliance standards; escalate unusual or high-risk requests as required.
• Monitor and manage the weekly DATABASICS action log by resolving expense and vendor site errors, coordinating with employees, leaders, and DATABASICS Operations to ensure reports successfully move to production.
• Maintain Oracle AP expense site integrity by reviewing HR staff change notifications, updating active records, and ensuring invoice module reviews are completed prior to inactivating expense sites.
• Investigate and resolve returned EFT items by analyzing reason codes, determining corrective actions (e.g., banking updates, cancellations, or re-issuance), and escalating issues when necessary.
• Support internal and external stakeholders through professional correspondence by investigating and resolving inquiries related to payments, cheque status, lost or reissued payments, banking validation, invoice issues, and vendor master data changes.
• Serve as a subject matter expert on vendor payment setup for projects and audits (including CRA audits), advising on vendor usage, payment terms, invoicing options, internal controls, and best practices to determine optimal solutions.

Benefits

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: Associate degree