Accounts Payable Associate

Advocate Health and Hospitals Corporation • Charlotte, NC

1d • Remote

About The Position

The Accounts Payable Associate independently manages and prioritizes daily invoice-processing work for suppliers providing supplies, services, and capital equipment. The role reviews and resolves invoice discrepancies to ensure completeness, accuracy, and compliance with accounts payable policies, contract agreements, and strategic sourcing initiatives. It coordinates with departments and suppliers to support timely payments, prevent order interruptions, resolve potential credit holds, and address procure-to-pay discrepancies.

The associate uses accounts payable platforms, ERP systems, supplier websites, and an online ticketing system to review invoices, research inquiries, analyze supplier statements and payments, and resolve invoice match exceptions. The position serves as a main contact for supplier questions and as a liaison among Procurement, Supply Chain Operations, Accounts Payable, Master Data Integrity, internal customers, and suppliers. It requires independent judgment, problem-solving, customer service, and accountability for completing assigned work and contributing to department KPIs.

This is a full-time, 40-hour-per-week, day-shift role, Monday through Friday. It is primarily remote, with occasional onsite work required in Wisconsin, Illinois, or North Carolina. Minimal travel is required. The employee will work in a normal office environment and operate equipment necessary to perform the job.

Requirements

• High school diploma.
• At least 1–3 years of experience in a related field; this may be waived based on candidate qualifications or educational focus.
• Ability to work in a team and collaborate with a variety of professionals.
• Solid problem-solving and critical-thinking skills, including the ability to make independent decisions.
• Proficient knowledge of purchasing software and enterprise resource planning (ERP) systems.
• Proficient use of Microsoft Word, Excel, and Outlook.
• Exceptional oral and written communication skills and the ability to speak effectively with all levels of staff.
• Knowledge of accounts payable and procurement processes and procedures, ideally in a healthcare setting.
• Analytical ability to gather and interpret data to support informed decisions.
• Ability to manage stress, maintain composure, prioritize workloads, multitask, and provide superior customer service.
• Ability to travel minimally and work in a normal office environment when onsite.
• No professional licensure, registration, or certification is required.

Nice To Haves

• Education or experience in business administration, healthcare administration, accounting, supply chain, or finance.
• Experience in the healthcare field, which may be used in lieu of a degree in the noted fields.
• Accounts payable and procurement experience in a healthcare setting.

Responsibilities

• Independently manage and prioritize daily work to process invoices for suppliers providing supplies, services, and capital equipment.
• Review and resolve invoice discrepancies to ensure accuracy, completeness, and compliance with accounts payable policies, contract agreements, and strategic sourcing initiatives.
• Coordinate with departments and critical suppliers to facilitate timely payments and prevent orders from being interrupted.
• Use accounts payable platforms, ERP systems, and supplier websites to review and audit invoices and resolve discrepancies or potential credit holds.
• Collaborate with Supply Chain and internal customers to investigate procure-to-pay discrepancies and mitigate supply disruptions and payment delays.
• Research, analyze, and resolve internal and supplier customer inquiries.
• Review and analyze supplier statements and serve as a main contact for supplier-related questions and issues.
• Liaise among Procurement, Supply Chain Operations, Accounts Payable, Master Data Integrity, internal customers, and suppliers to resolve invoice match exceptions.
• Analyze payments and resolve payment discrepancies in partnership with departments, teammates, and suppliers.
• Manage supplier and department inquiry tickets in an online ticketing system.
• Evaluate customer needs and make independent decisions to resolve concerns, serving as a liaison between internal customers and suppliers.
• Answer and direct customer inquiries, procure-to-pay questions, and ERP-related questions.
• Contribute to department KPIs and remain accountable for individual contributions and task completion.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible spending accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, with potential premium pay and incentive pay for select positions.
• Opportunity for annual increases based on performance.
• Career development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED