Accounts Payable Associate

Advocate Health • Charlotte, NC

1d • $24 - $36 • Remote

About The Position

The Accounts Payable Associate independently manages and prioritizes daily work to process supplier invoices for supplies, services, and capital equipment. The role reviews and resolves invoice discrepancies to ensure accuracy, completeness, compliance with accounts payable policies and contract agreements, and alignment with strategic sourcing initiatives. It coordinates with departments and critical suppliers to support timely payments, prevent order interruptions, and address potential credit holds that could affect patient care.

The associate uses accounts payable platforms, ERP systems, GHX, Remitra, supplier websites, and an online ticketing system to review invoices, investigate procure-to-pay issues, respond to inquiries, analyze supplier statements, resolve payment discrepancies, and address invoice match exceptions. The position serves as a liaison among Procurement, Supply Chain Operations, Accounts Payable, Master Data Integrity, internal customers, and suppliers. It requires independent judgment, problem-solving, customer service, and accountability for task completion and contributions to department KPIs.

The role is full-time, 40 hours per week, on a Monday–Friday day-shift schedule. It is primarily remote, with occasional onsite work in Wisconsin, Illinois, or North Carolina. Minimal travel is required. The employee works in a normal office environment and operates equipment necessary to perform the job. No relocation assistance or visa sponsorship or transfer is available.

Requirements

• High school diploma.
• At least 1–3 years of experience in a related field; this may be waived based on candidate qualifications or educational focus.
• Ability to work in a team environment and collaborate with a variety of professionals.
• Solid problem-solving skills, critical thinking, and ability to make independent decisions.
• Proficient knowledge of purchasing software and enterprise resource planning (ERP) systems.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Exceptional oral and written communication skills, including the ability to communicate effectively with staff at all levels.
• Knowledge of Accounts Payable and Procurement processes and procedures, ideally in a healthcare setting.
• Analytical ability to gather and interpret data to support informed decision-making.
• Ability to manage stress, remain composed, prioritize workloads, multitask, and provide superior customer service.

Nice To Haves

• Experience or knowledge of Accounts Payable and Procurement processes in a healthcare setting.
• Relevant experience or educational focus in business administration, healthcare administration, accounting, supply chain, or finance.

Responsibilities

• Independently manage and prioritize daily work to process invoices for suppliers providing supplies, services, and capital equipment.
• Review and resolve invoice discrepancies to ensure completeness, accuracy, compliance with accounts payable policies and contract agreements, and alignment with strategic sourcing initiatives.
• Coordinate with departments and critical suppliers to facilitate efficient, timely invoice payments and prevent interruptions to orders.
• Use accounts payable platforms, ERP, GHX, Remitra, and supplier websites to review and audit invoices and resolve discrepancies and potential credit holds.
• Collaborate with Supply Chain and internal customers to investigate procure-to-pay discrepancies and mitigate supply disruptions and payment delays.
• Research, analyze, and resolve internal and supplier inquiries; review and analyze supplier statements and serve as the main point of contact for supplier questions and issues.
• Serve as a liaison among Procurement, Supply Chain Operations, Accounts Payable, Master Data Integrity, internal customers, and suppliers to resolve invoice match exceptions.
• Perform payment analysis and resolve payment discrepancies in partnership with departments, teammates, and suppliers.
• Manage supplier and department inquiry tickets through the online ticketing system.
• Assess customer needs, independently resolve concerns, and provide solutions using sound judgment and subject matter expertise.
• Contribute to department KPIs by developing capabilities, experience, and knowledge in accounts payable functions, and remain accountable for individual contributions and task completion.
• Answer and direct customer inquiries and questions about procure-to-pay requirements and ERP systems, and perform a wide variety of assignments related to the job discipline.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible healthcare and dependent-care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, with potential premium pay for select work and incentive pay for select positions.
• Opportunity for annual performance-based increases.
• Career development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED