Accounts Payable Analyst

Advocate Health•Charlotte, NC

6d•$27 - $40•Remote

About The Position

The Accounts Payable Analyst facilitates invoice management and complex accounts payable functions for an assigned service line or functionally aligned team within Advocate Health’s enterprise Accounts Payable structure. The role supports a focused, cost-effective, centralized department by ensuring efficient and timely payment for goods, services, and capital equipment in accordance with Procure to Pay policies and procedures. The analyst applies advanced knowledge of the department and can perform work across multiple Accounts Payable service lines, contributing to operational efficiency and service quality in support of patient care and clinical and non-clinical teammates. This is a remote-based role for candidates located in Wisconsin, Illinois, or North Carolina, working first shift, 40 hours per week. The position requires minimal travel and work in a normal office environment.

Requirements

At least 3 years of experience in a related field; this may be waived based on candidate qualifications or educational focus.
At least 3 years of experience in Accounts Payable, contracting, procurement, or supply chain in a healthcare setting; non-healthcare industry experience may be considered in lieu of direct healthcare experience.
Experience with supplier statement reconciliation.
Experience working in a large, matrixed organization.
Ability to work in a team and collaborate with a variety of professionals.
Strong problem-solving skills, critical-thinking ability, and capacity to make independent decisions.
Proficient knowledge of purchasing software and enterprise resource planning (ERP) systems.
Proficient use of Microsoft Word, Excel, and Outlook, including advanced Excel skills with XLOOKUP, VLOOKUP, and pivot tables.
Exceptional oral and written communication skills and ability to communicate effectively with all levels of staff.
Knowledge of Accounts Payable and Procurement processes and procedures, ideally in a healthcare setting.
Analytical mindset and ability to gather and interpret data to support informed decisions.
Ability to manage stress, maintain composure, prioritize workloads, multitask, and deliver superior customer service.
Ability to operate all equipment necessary to perform the job.
No licensure, registration, or certification is required.

Nice To Haves

Bachelor’s degree preferred.
Experience with Salesforce ticketing system or a comparable supplier management system preferred.

Responsibilities

Independently manage and prioritize daily work to process invoices for suppliers of supplies, services, and capital equipment.
Review and resolve invoice discrepancies to ensure completeness, accuracy, and compliance with Accounts Payable policies, contract agreements, and strategic sourcing initiatives.
Support Accounts Payable initiatives, including team development, training, onboarding, and implementation of existing and new technology.
Work with Accounts Payable Associates and management to identify process improvement opportunities.
Coordinate with departments regarding critical suppliers to help ensure timely invoice payment, avoid interrupted orders, and meet payment terms.
Use accounts payable platforms, including ERP, GHX, Remitra, and supplier websites, to review and audit invoices and resolve discrepancies or potential credit holds; communicate appropriately with departments and suppliers.
Collaborate with Supply Chain and internal customers to investigate procure-to-pay discrepancies and mitigate supply disruptions and payment delays.
Research, analyze, and resolve internal and supplier inquiries; review and analyze supplier statements; and serve as the main contact for supplier questions and issues.
Liaise among Procurement, Supply Chain Operations, Accounts Payable, Master Data Integrity, internal customers, and suppliers to resolve invoice match exceptions.
Analyze payments and resolve payment discrepancies in partnership with departments, teammates, and suppliers.
Manage supplier and department inquiry tickets in the online ticketing system.
Analyze supplier electronic data files and format them for the appropriate ERP layout for upload and processing for payment and/or monthly accruals.
Assess customer needs and independently resolve concerns, acting as a liaison between internal customers and suppliers and applying sound judgment and subject-matter expertise.
Contribute to department KPIs by developing capabilities and knowledge across related Accounts Payable functions, and remain accountable for personal contributions and task completion.
Answer and direct customer inquiries, Procure to Pay requirements, and ERP-related questions, and provide training as needed.
Perform a wide variety of assignments related to the job discipline and other job-related duties as requested by leaders.

Benefits

Paid Time Off programs.
Medical, dental, vision, life, and short- and long-term disability benefits.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.
Premium pay, such as shift and on-call pay, based on teammate eligibility.
Incentive pay for select positions.
Opportunity for annual increases based on performance.
Career development programs.