Accounting Technician I

City and County of Denver • Denver, CO

2d • $20 - $30 • Hybrid

About The Position

The Accounting Technician I works in the Financial Services Division of Denver Human Services, partnering with division stakeholders and other DHS divisions to provide customer service to internal and external customers. The role supports payment services, including gift card, RTD bus ticket and pass, emergency assistance check, and accounts payable processes.

Responsibilities include validating supporting documentation and approvals, processing and reconciling payment requests, maintaining inventory databases and the security of physical payment items, creating supplier records and entering check requests in Workday, and researching prior check issuance. The technician also assists with written procedures and internal audit documents, invoice review, work tracking across data sources, process improvement, reporting and other projects. The position trains employees on these functions and performs other assigned duties.

The job follows a hybrid schedule: employees work at the City and County of Denver offices at 1200 N. Federal Boulevard three days per week, Tuesday through Thursday, and telecommute from a designated workplace within Colorado on the remaining days. The position is with Denver Human Services. The City describes its workforce as having more than 11,000 team members.

Requirements

• High school graduation or possession of a GED, HiSET, or TASC Certificate.
• Three years of clerical experience, including one year performing financial recordkeeping; additional appropriate education may substitute for the minimum experience requirements.
• Ability to work independently under strict time constraints.
• Ability to handle changing priorities and work as a versatile team member.
• Strong written and verbal communication skills.
• Attention to detail, problem-solving abilities, and critical-thinking skills.
• Ability to handle conflict resolution with diplomacy and tact.
• Valid U.S. work authorization that does not require visa sponsorship.

Nice To Haves

• Experience processing high volumes of accounts payable invoices and other payment requests accurately.
• Proficiency with Workday, Salesforce, and Microsoft Office products, especially Excel.
• Previous work in human services or a government agency.
• Confidence using computers and learning new software systems.
• Positive and enthusiastic attitude.

Responsibilities

• Verify supporting documentation for gift card requests for accuracy, completeness, and appropriate approval; resolve discrepancies and obtain missing documentation.
• Process approved gift card requests, prepare and distribute physical gift cards, issue electronic gift cards, reconcile issued cards, update inventory databases, and secure physical inventory.
• Verify supporting documentation for RTD bus ticket and pass requests; resolve discrepancies and obtain missing documentation.
• Process approved bus ticket and pass requests, distribute physical items, reconcile issued tickets and passes, update inventory databases, and secure physical inventory.
• Verify documentation and approvals for emergency assistance check requests; create supplier records in Workday, enter check requests for issuance by the Controller’s Office, and research past check issuance.
• Assist in developing and maintaining written procedures and internal audit documents for emergency payments, gift cards, and RTD tickets.
• Review high volumes of vendor invoices for accurate billing, receipt of goods and services, and appropriate approvals; process approved invoices promptly.
• Use state and city systems and databases to review and track work products.
• Identify process improvement opportunities and make recommendations.
• Assist the Payment Services team supervisor and other managers with ad hoc reports, data requests, and projects.
• Train employees on these functions to ensure adequate coverage and perform other assigned duties.

Benefits

• Guaranteed lifelong monthly pension after vesting following five years of service.
• 457B Retirement Plan.
• 140 hours of PTO earned within the first year.
• 12 paid holidays, one personal holiday, one Wellness Day, and one volunteer day per year.
• Competitive medical, dental, and vision plans effective within one month of the start date.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED